Tag: Cultural Change

In previous blog posts I have described anti-patterns of enterprise IT that we often observe in enterprises we work with, and patterns of successful enterprise IT that are their antidotes. To make these patterns and anti-patterns more concrete, I will explain how they have played out at my old organization, US Citizenship and Immigration Services […]

As an Enterprise Strategist at AWS I get to work with executives from the world’s largest organizations as they drive digital transformation efforts. What may come as a surprise is that we tend to talk less about the technology and more about the people, processes, and culture needed to enable business transformation. A couple of […]

You might say that humility is the essence of digital transformation. In the digital world, we are willing to be surprised and to learn. In the old days, we relied on a plan—prepared in advance—to guide our activities. The plan was made by someone, or some collection of someones, who knew enough to specify what […]

Jonathon Dixon, Global Head of Mining & Resources, Amazon Web Services Introduction by Thomas Blood, AWS Enterprise Strategist and Evangelist Until the 1930s, my family owned and operated gold, silver, and copper mines in Colorado. I have a fondness for mining, based on the stories my father shared with me about the people who extract […]

There’s been a lot of industry buzz about digital transformation but little clear information about what it means. What does it mean to be “digital?” How different is it from what we do today? How much of a transformation does going “digital” require? What is clear is that the pace of innovation, change, and disruption […]

    If your enterprise is undertaking a transformation, then you will need to help your employees develop new skills. That makes sense—your employees are probably very good at doing whatever you have done in the past, and transformation, by definition, is something new. You could bring in new employees who already have the new […]

In a previous blog post, I talked about how to drive top-down change in an enterprise, and how to take advantage of command-and-control authority even in an Agile setting. In this post, I’ll talk about a particular technique that draws on authority. It is the change management approach called “Shu-ha-ri,” a concept drawn from the […]

When it comes to digital transformation, every enterprise is different. There is often a change agent (or a set of change agents) with a vision, a knowledge of good practices, a sense of urgency, and the energy to battle impediments. The change agent(s) may be anywhere in the organizational structure: high, low, or—in a typical […]

Enterprise executives contemplating a move to the cloud sometimes worry that their current employees will not be up to the job. After all, the cloud involves a rather different set of practices and technologies, and making the most of the cloud through DevOps, infrastructure as code, automated security and compliance guardrails, and so on requires […]

3 Reasons You Should Document YourCulture and Hire for Culture Fit “In our early years, we didn’t talk about culture much. We hadn’t documented it all. We just built a business that we wanted to work in. And, that was great. But the real return on culture happened when we started getting more deliberate about it. […]