Tag: People

The emergence of generative AI has brought about transformative possibilities and the potential to benefit how we work, live, and interact with the world. However, it is crucial to recognize the responsibility that comes with such powerful technology. When I speak to executives today, there is a lot of enthusiasm and excitement to get started […]

I wonder if we’re overlooking an important implication of AI and generative AI for the future of the enterprise. If, as seems to be the case, many employees will use generative AI applications to assist them and interactively support their work, then a new style of work is emerging. Success for an employee will mean […]

Although still challenging and important, technology is often the easier part of digital transformation. As it turns out, the people part is the most critical and is often overlooked and under-appreciated. In an earlier blog post—‘The Why’—we discussed the goal of digital transformation and several critical attributes successful digitally-transformed organizations have in common. Many of […]

As Enterprise Strategist at AWS, one of the most common questions I get asked by enterprise leaders is how to close the talent gap within their organizations. That’s because although recruiting and retaining top technical talent has always been a challenge, today the challenge is even greater. The rise of cloud computing has companies globally—across […]

My detailed project plan won the war. — said no military commander, ever. In the chaos of battle, it is accepted military doctrine that highly centralised decision-making fails. Information cannot be rapidly assimilated from the front line and turned into timely decisions. To address this, a commander’s intent is communicated, guiding each platoon in their […]

“Nothing is more difficult than to introduce a new order. Because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.” – Niccolo Machiavelli, The Prince A regular topic with customers is how they can approach transforming their […]

“Human behaviour flows from three main sources: desire, emotion, and knowledge.” Plato As with many subjects, Plato was ahead of his time in understanding the challenges of a CIO. In many businesses today, we have excelled at the desire (“We will lead our industry with digital transformation.”) and the emotion (“I’m passionate about transforming our […]

First in a two-part series In many of our conversations with customers, we hear talk of a “frozen middle”—middle managers in IT who are reluctant to change and either block or slow down attempts at transformation. The idea is that senior leadership wants to gain the benefits of the cloud and digital transformation while line […]

A frequent topic in our conversations with enterprise leaders is just how difficult it is to find people with the right skills for the digital age. We often suggest that their go-to-strategy should be to grow talent internally, developing the skills of people they already employ (an earlier blog post covers this subject as well). But […]

This blog is adapted from a conversation with Tom Brewer, Head of Service Creation, UK Driver and Vehicle Licensing Agency, and Matthew Lewis, Chief Architect, UK Driver and Vehicle Licensing Agency, moderated by Mark Schwartz, Director, Enterprise Strategy, AWS. The discussion, which was a part of the European Government Delegation Programme at re:Invent 2018, focused on how governments can […]