Category: Industries

Learn how to bring frictionless shopping to travel retail with Amazon’s Just Walk Out technology and Amazon One Quickly and conveniently getting people to their destinations is core to the travel industry ethos. Unlike customers in traditional retail environments, travelers tend to follow strict timelines to board their flight or train on time. Therefore, travel […]

After 20 years of operating its own on-premises data centers, Coca-Cola migrated to Amazon Web Services (AWS) in 2013. Earlier that year, the company’s Super Bowl commercial generated a spike in website traffic that overwhelmed its servers, catalyzing Coca-Cola’s decision to move to the cloud. Since its migration, Coca-Cola has reduced its operational costs by […]

Twenty years ago, when the internet and ecommerce became mainstream, no one envisioned the social media channels and immersive games that are available today. At that time, a website with professional, attractive images and an intuitive checkout process seemed sophisticated to most consumers. Fast-forward to the early 2020s, and that basic brochureware-style website seems boring […]

Consumers play a crucial role in healthcare cost management, but they must have relevant information in order to produce the market forces needed to achieve reduced healthcare prices. The Transparency in Coverage (TCR) rule requires health insurers (payors) and hospitals disclose their pricing agreements. This empowers consumers to shop and compare costs between specific providers before receiving […]

Amazon.com is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. It’s also a hub for innovation across industries. Its continuous pipeline of launches and greenfield projects create breakthrough products, services, and practices that redefine industry standards. Customer reviews, 1-Click buying, personalized recommendations, Amazon […]

Amazon Web Services (AWS) customers across the advertising and marketing industry are seeking to further protect their customers’ information by limiting the movement and sharing of data outside of their control. For example, customers with first-party customer data often want to keep that data securely stored inside their own AWS account. This creates a challenge […]

What will not change in the retail industry? Even 10 years from today, customers will still want more product selections at a lower price through more convenient services. Recognizing these constant customer demands, Amazon has continued to grow sustainably by focusing on three factors: selection, price, and convenience (or SPC). In other words, Amazon has […]

In many ways, consumer packaged goods (CPG) brands face many areas of uncharted territory in today’s business climate: pandemics, supply chain disruptions, and ever-changing regulations and consumer expectations. However, despite such volatility, CPGs also face enormous opportunities, as consumer demand continues to rise at an astonishing rate. The following three key principles should be considered […]

Leaders in the healthcare industry are increasingly recognizing how a data-driven approach can help them improve member satisfaction. Many of them have begun their transformative journey to adopt a member-first approach and unify disparate data silos. They recognize that the journey toward a unified system is strategic and will pay enormous dividends when completed. However, […]

Healthcare providers are challenged every day with providing customer care that meets each individual need. With location data, healthcare providers can help to accelerate patient care in multiple parts of their organization. Providers can use location data to enrich and standardize their database to ensure it contains accurate location information to help improve interoperability between […]