AWS Machine Learning Blog

Secure AWS CodeArtifact access for isolated Amazon SageMaker notebook instances

AWS CodeArtifact allows developers to connect internal code repositories to upstream code repositories like Pypi, Maven, or NPM. AWS CodeArtifact is a powerful addition to CI/CD workflows on AWS, but it is similarly effective for code-bases hosted on a Jupyter notebook. This is a common development paradigm for Machine Learning developers that build and train […]

Specify and extract information from documents using the new Queries feature in Amazon Textract

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. Amazon Textract now offers the flexibility to specify the data you need to extract from documents using the new Queries feature within the Analyze Document API. You don’t need to know the structure of the […]

Search for knowledge in Quip documents with intelligent search using the Quip connector for Amazon Kendra

Organizations use collaborative document authoring solutions like Salesforce Quip to embed real-time, collaborative documents inside Salesforce records. Quip is Salesforce’s productivity platform that transforms the way enterprises work together, delivering modern collaboration securely and simply across any device. A Quip repository captures invaluable organizational knowledge in the form of collaborative documents and workflows. However, finding […]

Integrate ServiceNow with Amazon Lex chatbot for ticket processing

Conversational interfaces (or chatbots) can provide an intuitive interface for processes such as creating and monitoring tickets. Let’s consider a situation in which a recent hire on your team is required to cut tickets for office equipment. To do so, they have to interact with a ticketing software that the organization uses. This often requires […]

Fine-tune and deploy a Wav2Vec2 model for speech recognition with Hugging Face and Amazon SageMaker

Automatic speech recognition (ASR) is a commonly used machine learning (ML) technology in our daily lives and business scenarios. Applications such as voice-controlled assistants like Alexa and Siri, and voice-to-text applications like automatic subtitling for videos and transcribing meetings, are all powered by this technology. These applications take audio clips as input and convert speech […]

Build a virtual credit approval agent with Amazon Lex, Amazon Textract, and Amazon Connect

Banking and financial institutions review thousands of credit applications per week. The credit approval process requires financial organizations to invest time and resources in reviewing documents like W2s, bank statements, and utility bills. The overall experience can be costly for the organization. At the same time, organizations have to consider borrowers, who are waiting for […]

Control access to Amazon SageMaker Feature Store offline using AWS Lake Formation

This post was last reviewed and updated June, 2022 with revised feature groups (tables) and features (columns) permissions. You can establish feature stores to provide a central repository for machine learning (ML) features that can be shared with data science teams across your organization for training, batch scoring, and real-time inference. Data science teams can […]

Manage dialog to elicit Amazon Lex slots in Amazon Connect contact flows

Amazon Lex can add powerful automation to contact center solutions, so you can enable self-service via interactive voice response (IVR) interactions or route calls to the appropriate agent based on caller input. These capabilities can increase customer satisfaction by streamlining the user experience, and improve containment rates in the contact center. In both the self-service […]

Build a custom entity recognizer for PDF documents using Amazon Comprehend

In many industries, it’s critical to extract custom entities from documents in a timely manner. This can be challenging. Insurance claims, for example, often contain dozens of important attributes (such as dates, names, locations, and reports) sprinkled across lengthy and dense documents. Manually scanning and extracting such information can be error-prone and time-consuming. Rule-based software […]

Getting started with the Amazon Kendra Box connector

Amazon Kendra is a highly accurate and easy-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. For many organizations, Box Content Cloud is a core part of their content storage and lifecycle management […]