AWS Messaging & Targeting Blog
Tag: feedback
Handling Bounces and Complaints
As you may have seen in Jeff Barr’s blog post or in an announcement, Amazon Simple Email Service (Amazon SES) now provides bounce and complaint notifications via Amazon Simple Notification Service (Amazon SNS). You can refer to the Amazon SES Developer Guide or Jeff’s post to learn how to set up this feature. In this […]
Create a serverless feedback collector application using Amazon Pinpoint’s two-way SMS functionality
Introduction Two-way SMS communication is used by many companies to create interactive engagements with their customers. Traditional SMS notifications are one-way. While this is valid for many different use cases like one-time passwords (OTP) notifications and security notifications or reminders, some other use-cases may benefit from collecting information from the same channel. Two-way SMS allows […]
What if you get an SES probation notice for bounces?
So you’re sending lots of email; everything is looking great. At least, until you get a probation notice in your inbox. How could this be? Why did it happen? What are your next steps? First of all, take a deep breath. There is generally a grace period for addressing issues you might be having with […]
Managing Your Bounces and Complaints with Amazon SES: Recorded Webinar
On July 24th we presented a webinar on managing your feedback with Amazon SES. In case you missed it, here’s the recording.