Category: Customer Solutions

People around the world rely on continuing education and upskilling courses to build on their existing knowledge and learn new, industry-specific skills sets. In Singapore, Community Centres (CCs) and Resident Committees (RCs) offer a variety of upskilling courses for residents. CCs and RCs are part of the network of the People’s Association (PA), a Singaporean statutory board with a mission to build and bridge communities. To improve CCs’ and RCs’ time-intensive, manual process of course administration, PA and Amazon Web Services (AWS) Partner, Tata Consultancy Services (TCS), launched a cloud-based web portal in November 2019.

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. In the second half of 2020, all those who participate in the CIC program, from students and researchers to the technology teams from AWS, worked on wide-ranging societal problems. Their focus was on improving education with virtual computer labs, working on climate change initiatives, improving economic and healthcare research, and supporting at-risk high school students. What were they up to at the end of 2020?

AWS is helping NASA JPL reach an inaugural and innovative milestone in deep space exploration. On Thursday, February 18, NASA’s Mars Perseverance rover landed on Mars, after its 7-month, 300-million-mile journey from Earth. This is the first planetary NASA mission, with mission-critical communication and transfer of telemetry data in the cloud. During Perseverance’s mission on Mars, the science and engineering data will be processed and hosted in AWS, enabling the Mars 2020 mission to benefit from the scalability, agility, and reliability of the cloud.

COVID-19 highlighted the existing shortage in personnel within healthcare and is now challenging many hospitals with high staff turnover and sick leave. Planerio created workforce management solutions that help healthcare organizations modernize their workforce administration. Their shift planning software uses artificial intelligence (AI) and takes into account a range of planning variables such as employee qualifications and availabilities, employee preferences and requests, requirements of different shifts and workplaces, legal regulations and tariffs, and more.

On February 9, a new object successfully began to orbit Mars: an uncrewed spacecraft called the Hope Probe. The mission has already returned the first image of Mars, taken by Hope’s Emirates eXploration Imager from an altitude of 24,700 km. Led by the Mohammed Bin Rashid Space Centre (MBRSC), the Hope Probe is the first interplanetary mission for the United Arab Emirates, the fifth country in history to reach the red planet. It will also be the first spacecraft to capture a complete picture of the Martian atmosphere and its layers during different times of the day and different seasons for one complete Martian year. Once data transmitted by the Hope Probe reaches the scientific teams on Earth, MBRSC will use AWS advanced technologies to process and analyze the vast amounts of data and imagery to help researchers better understand the Martian atmosphere and its layers.

Now, students have an even higher expectation for seamless digital experiences to register for classes, apply for financial aid, and access social services right from their phones—anywhere, anytime. As institutions scrambled to fulfill student demand and convert workflows to digital, COVID-19 made administrators aware of the need to create flexibility, help staff work as efficiently as possible, and overhaul processes. Read on to learn how Troy University used AWS Partner Ellucian Workflow to digitize important protocols and improve service to students and prospective students while reducing manual errors.

AWS EdStart Members—Clément Régnier, co-founder and CEO of TestWe in France, and Ruchir Arora, founder and CEO of CollegeDekho in India—are simplifying and reducing the exam and college admissions process for students. TestWe creates a secure, offline, and comfortable exam experience for students. CollegeDekho acts as the liaison between colleges and students, connecting students with an array of services through the college admission process. Read on to learn how these founders are developing the next generation of education solutions.

The Newfoundland and Labrador Centre for Health Information (NLCHI) provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, NLCHI supports the development of data and technical standards, maintains key health databases, carries out analytics and evaluation, and supports health research. This post details how NLCHI is able to provide secure and scalable access to their on-premises provincial electronic health record (EHR) system, by trusted and authorized partners who run on AWS, through the use of AWS PrivateLink, Network Load Balancer, and AWS Site-to-Site VPN.

iCivics is the education nonprofit that US Supreme Court Justice Sandra Day O’Connor founded in 2009 to transform civic education and rebuild civic strength through digital games and lesson plans. It is the country’s largest provider of civic education content and is currently used by more than 120,500 educators and 7.6 million students annually. All of its games are free, nonpartisan, and available at www.icivics.org. Through their use of Amazon Aurora, Amazon ElastiCache, Amazon CloudFront, and AWS CodeDeploy—and AWS security automation tools including AWS Security Hub, Amazon Inspector, and Amazon GuardDuty—iCivics has been able to scale and increase student engagement.

AlayaCare, a Canada-based health technology organization founded in 2014, offers a platform for home and community care organizations. The cloud-based platform provides an end-to-end solution for care providers, including back office functionality, client and family portals, remote patient monitoring, and mobile care worker functionality. AlayaCare aims to help care providers by arming them with the technology and data insights they need to deliver personalized care. Using AWS, AlayaCare is building their vision of the future of in-home and virtual care.