AWS Smart Business Blog

Imagine having such a fast-growing small or medium business (SMB) that your team can’t scale as fast as it brings on new clients. While many might view this as a challenge, one Amazon Web Services customer, MDaudit, saw it as an opportunity to integrate artificial intelligence (AI) into its auditing workflow to improve operations. They […]

Imagine a world where every move you make resonates with your customers, where your success is built on understanding their needs, desires, and pain points. This isn’t a farfetched dream—it’s a customer-obsessed approach that can transform your business. In fact, think about when and why your small or medium business (SMB) was founded. It was […]

How can you use technology to overcome the biggest hurdles in the way of innovating your business? In today’s complex economic environment, small and medium-sized businesses (SMBs) are navigating through myriad challenges—rising inflation, unpredictable supply chains, and tight labor markets, to name a few. According to the Gartner 2023 CIO and Technology Executive Agenda: A […]

As artificial intelligence (AI) rapidly evolves, it can be hard for small and medium businesses (SMBs) to keep up. Non-technical and technical SMB leaders alike need to navigate the increasing complexity and near-constant change of how businesses can use AI. Currently, most are focused on using resources to focus on security and growth. The buzz […]

Small and medium businesses (SMBs) are the global economic bedrock because their health is essential to the growth of the wider economy. However, their size often makes them vulnerable to uncertainties and fluctuations in the market. But that size also makes them agile, and SMBs can see significant gains by employing a smart, comprehensive data […]

For many, the health of one’s business depends on the health of its supply chain. We often hear from small and medium businesses (SMBs) that their supply chains face challenges such as demand planning, forecasting and a widening supply chain talent gap. This leaves them exposed to challenges that larger enterprises can more easily address […]

If you’re like most small and medium businesses (SMBs), you need to split your attention each day and cybersecurity isn’t often one of the most pressing topics. For SMBs, the topic that is often taken for granted is the one that could have the biggest impact on business continuity. Without a dedicated Chief Information and […]

Digitizing your small or medium business (SMB) is one of the best ways to invest in its future—whether you’re trying to pass it on to the next generation or sell it for the highest valuation possible. While the people and processes are important, the operations which underpin your business are just as crucial. SMBs like […]

If you’ve managed a small or medium business (SMB) in the last few years, you likely had these common thoughts: “Three employees retired during the height of the pandemic and we should have done a better job of documenting their work processes. All of that knowledge has either been lost or fragmented across different teammates.” […]

When was the last time an important task, file, or customer complaint slipped through the cracks? How about a frustrating video chat or screen sharing connection where you couldn’t understand the person on the other end? These examples illustrate how outdated, on-premises collaboration tools can hinder productivity and cause miscommunication. Small and medium businesses (SMBs) […]