AWS for Industries

Category: Travel and Hospitality

Demand intelligence made simple with PredictHQ event data through AWS Data Exchange and Amazon SageMaker

No matter your business, events likely have a major impact on your demand. Using various solutions from Amazon Web Services (AWS), companies can gain access to high-quality and enriched event data that helps them analyze what’s happening in the real world at a massive scale. This in turn can help them make decisions around staffing, […]

AWS Travel and Hospitality Competency Partners you should know: DataArt

DataArt recently achieved Amazon Web Services (AWS) Travel and Hospitality Competency Partner status. I sat down with Alexander Shchedrin, vice president, DataArt Travel and Hospitality practice, to learn how DataArt is helping travel and hospitality companies optimize the AWS Cloud and data. 1) Congratulations on achieving AWS Travel and Hospitality Competency Partner status. Please describe […]

Future of customer experience in airports: ACI Customer Experience Global Summit

Representing Amazon Web Services (AWS), I had the privilege of attending Airports Council International (ACI) World’s Customer Experience Global Summit held in partnership with Kraków Airport. I participated in a panel with airport industry leaders to discuss what can be done to improve the customer experience and to hear their vision for the future. For […]

The top three must-haves for best-in-class travel and hospitality customer self-service in the revenge-travel era and beyond

Remember that vacation that was canceled? That cousin’s wedding postponed, twice? A visit to relatives delayed? In 2022, people around the world are clicking “book trip” more and more to make up for nearly 2 years of lost time and travel plans. The result? The revenge-travel era. This key trend is creating a surge in […]

Travel and hospitality at AWS re:Invent 2022: Top announcements

AWS re:Invent 2022 was back in full swing this year with a robust audience and equally robust roster of new service and feature releases. Throughout the sessions, we heard travel and hospitality customers and Amazon Web Services (AWS) leaders discuss the importance of data, security, and sustainability. Here is a list of the top announcements […]

Simplifying remote site management with Amazon ECS Anywhere

For many hospitality companies, such as hotel and restaurant brands, the ability to run and maintain critical applications at remote locations is a challenge. Often these locations are owned and operated by franchisees or independent operators, making tasks such as installation of new software, updating and patching, and maintenance and security difficult. Though a brand’s […]

How Mistral Data is transforming public transport

I recently interviewed Duncan Waugh, managing director at Mistral Data, a UK-based company that is working to improve public transport using data and services built upon Amazon Web Services (AWS). In this blog, you’ll learn how they are helping a traditional industry innovate, improving operations and the customer experience. Duncan, can you tell me more […]

How machine learning is transforming airline operations

When airlines were asked about their top business goals for 2022–2023 for the Skift 2022 Digital Transformation Report, 41 percent said reducing operational costs and 68 percent said improving customer service. Accurately forecasting demand, reducing flight delays and cancellations, and improving on-time performance are key to achieving both goals. That’s why some leading airlines are […]

A guide to AWS re:Invent 2022 for first-time travel and hospitality industry attendees

There is less than 1 month to go until Amazon Web Services (AWS) re:Invent 2022! If this is your first trip to AWS re:Invent, we hope that you are looking forward to a great week of announcements, valuable travel and hospitality sessions, fun after-hours activities, and more. Over the course of the 4-day conference, you […]