AWS for Industries

Category: Travel and Hospitality

Smiling African American concierge talking with guests during ch

StayNTouch and AWS: Powering the Guest-Centric Cloud PMS

At StayNTouch, we produce a mobile, guest-centric hotel property management system (PMS) hosted on Amazon Web Services (AWS). We believe that technology should amplify the human experience, not burden it. Similarly, great hotel technology should empower staff to provide an exceptional guest experience. Our role as a PMS provider is to enable hoteliers to deliver […]

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How Technology Is Helping People Resume International Travel

In May of this year, I was visiting family in Venice, Italy. I wanted to go to Amsterdam in the Netherlands for a long weekend to see my friend Carlo. I purchased a ticket on a nonstop flight for €175 and left with just my backpack and Mac. It was a good deal and was […]

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Travel’s “Next Normal”: Why Customer Engagement Is Essential to the Future of Travel and Hospitality

This is a guest post by Ido Bar Oz, Global Strategic Alliance Director at Braze. Braze is an AWS Travel and Hospitality Competency Partner. — After a year in which hotel rooms sat unused and flights were grounded around the globe, rising vacation rates suggest some travelers are ready to explore the world again. However, […]

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McDonalds2_AWSishow_June2021

AWS is How: McDonald’s Transforms the Drive-thru Experience

Picking up food at a drive thru provides speed and convenience—but it can sometimes be stressful. When it’s your turn to order, you have to choose from dozens of menu items, trying to find exactly what you want, as the line of hungry drivers grows longer (and more impatient) behind you. What if, when you […]

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Executive Conversations: Kim Macaulay, Head of Data, Quality and Governance, IATA

This interview between Kim Macaulay, Head of Data, Quality and Governance, IATA and Sekhar Mallipeddi, WW Travel Tech Leader at AWS, is taken from the Travel and Hospitality issue of AWS Architecture Monthly. Be sure to check out the magazine for more customer stories, thought leadership, reference architecture and more. — Sekhar Mallipeddi: Please explain the […]

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High level architecture for end-to-end solution

Improve Aircraft parts provenance using Amazon Managed Blockchain

Today’s commercial and defense aircrafts are made up of thousands of parts. The aerospace industry has to function in a tight regulatory environment, which requires the vetting of all parts. These parts can be resold several times throughout the production lifecycle, which makes it challenging to track their history. The traceability of aircraft parts is […]

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When Building Back, Put Customers First

As the travel and hospitality industry reopens, providers are focused on keeping operational costs in line and managing the complexities of hiring and training their workforce. In this moment, travel and hospitality providers must also remember the importance of being customer-obsessed. The slate has been wiped clean on customer loyalty. For most travelers and guests, […]

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Digitalization in the Hotel Industry: Seamless, Contactless, and Connected

This is a guest post from Dr. Özgür Zan, Managing Director at WeBee. — It’s no secret that the hospitality industry has been going through a rough patch. Even as COVID-19 lockdowns and other pandemic restrictions begin to ease, people remain concerned about the potential risks of physical touch. Although digitalization has been a trend […]

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21st Century Forecasting for the Travel and Hospitality Industry

Last year was unprecedented for the travel and hospitality industry and for travelers and guests, providers and suppliers, employees and stakeholders alike. As a result of the disruption, companies that relied on moving average forecasting or looked to the same period last year have found themselves at the helm of a rudderless ship. Without accurate […]

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AWS Travel and Hospitality Partner Conversations: Elenium

Ilya Gutlin, Chief Commercial Officer of Elenium joins David Solomito, Head of Global Marketing for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the innovations […]

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