AWS for Industries

Category: Travel and Hospitality

Digital transformation is here to stay—how travel and hospitality companies can get started

The concept of digital transformation has been around for quite some time, having achieved buzzword status in most corporate circles. In the hospitality and travel industry, executives have been talking about it for nearly 10 years, but many are still trying to understand what it really means. One thing I have learned by working with […]

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Insights from the AWS and Tealium customer meet-up: Digital transformation in travel and hospitality

AWS and Tealium, an AWS Travel and Hospitality Competency Partner, recently co-hosted an event in the heart of Miami, Florida to bring together hospitality and technology industry leaders from across the region. Leaders from major cruise lines, hotel and resort groups, and automotive and high-tech organizations came together at one of the Brickell area’s most […]

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Alexa, what’s the weather in Paris?

In his recent blog, Greg Land, worldwide head of accommodations and lodging at Amazon Web Services (AWS), shared survey results that found that 73 percent of hotel guests were more likely to stay at a hotel that offers self-service technology to minimize contact with the staff and other guests. Accommodation providers can provide guests the […]

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How cloud-based customer data platforms are helping travel brands reignite growth

Customers are coming back to travel brands in droves, eager to venture to new places and sample new experiences. But customers have changed a lot over the past 2 years. They’ve acquired new needs and buying habits and experimented with new products, services, and brands. That poses a challenge for travel and hospitality companies who […]

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AWS Is How: Air Canada Creates Innovative Digital Experiences for the Benefit of Travelers

Have you ever needed to dash across a busy airport to catch your plane or book a flight at the last minute for an impromptu vacation? While most travelers are eager to explore a new destination, an improved customer air-travel experience can make the whole journey even more enjoyable. If you happen to be flying […]

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Tracking the latest trends in air travel: Notes from this year’s FTE EMEA event

What does the future of air travel look like? We enjoyed a closeup view of what’s in store at the Future Travel Experience EMEA, a gathering of air transport’s digital and innovation leaders held this year in Dublin from June 7–9. A gold sponsor of the event, Amazon Web Services (AWS) was there in force, […]

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Save time and money hosting QR code menus on Amazon Simple Storage Service (Amazon S3)

QR code menus have gained popularity due to the rise of the COVID-19 pandemic. Last year, CNBC reported that Bitly, a link management service, saw a 750 percent increase in the number of QR code downloads in the past 18 months. There are many benefits to using QR code menus instead of printed menus. Restaurants […]

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Why Hotel Owners Are Turning to the Cloud To Improve the Guest Experience

I’ve spent most of my career in the travel and hospitality industry. For those of you who have done the same, you know that has meant a lot of ups and downs—9/11, the 2008 financial crisis, and of course, the COVID-19 pandemic. Despite these challenges, the accommodations and lodging industry always bounces back. In fact, […]

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Miso Robotics and AWS collaborate to scale restaurant robotics

The How We Built This blog series features conversations with C-suite executives that are building innovative restaurant technologies on AWS The recipe for restaurant recovery begins with efficient operations and satisfied customers. But inflation, rising food costs, and supply chain disruptions present daunting headwinds. According to the Bureau of Labor Statistics, foodservice employee turnover rates […]

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