AWS for Industries

Category: Travel and Hospitality

AI (Artificial Intelligence). People Flow Analysis / People Counting Analysis.

The TravelScrum Travel Data Exchange

Time to start the streamlining data exchange process – we can help make it a reality Up until 2019, the travel and hospitality industry experienced unprecedented growth. Airlines carried over 4.5B passengers (IATA), as well as the U.S. hotel industry registered record breaking performance (STR) and record profit margin. Digital transformation was in full swing. […]

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SKIFT

Innovation Born from Disruption: the 2021 Digital Transformation Report

This has been a disruptive 18 months for travel and hospitality companies, and how this pandemic will end remains ill-defined and elusive. The industry disruption is now all too familiar: airplanes idled, airport terminals shuttered, and hotels and dining rooms closed. This was a wakeup call for the travel and hospitality industry. New demands were […]

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Airport_customer

How Airports Can Innovate by Obsessing over Passenger Experience

Amazon’s culture of customer obsession and AWS Cloud technology can help airports build what’s next in travel. I recently joined Amazon Web Services (AWS) to lead the worldwide airport industry segment. I’ve worked in airport technology for more than 20 years and I’ve seen airports use new technologies to continuously improve and increase capacity. As a […]

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Young woman buying air tickets online on tablet computer

Flying High Again with a Better Online Travel Purchase Experience

Travel booking websites were hit hard during the worldwide lockdowns during the global COVID-19 pandemic. Steep drops in airline travel meant every booking was critical, and delighting customers was essential to ensuring loyalty and repeat business. Furthermore, data privacy and security is more important than ever, as any breech becomes front page news, potentially damaging […]

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Amazon Alexa dimmt das Licht

Reimagining the Restaurant Industry Through Conversational AI

The restaurant industry faced severe challenges during the pandemic. In the United States alone, 110,000 establishments closed. Nearly 2.5 million jobs were erased from pre-pandemic levels. According to the National Restaurant Association sales dropped by $240 billion from an expected $899 billion. Restaurant brands are taking action to preserve their business, improve customer loyalty, and […]

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Mike Rogers - headhsot

SiteMinder CTO Talks About Adopting New Tech, Innovation, and What Keeps Him Motivated

For almost a decade, the partnership between SiteMinder and AWS has helped create innovative, secure products for tens of thousands of accommodation businesses around the world. David Peller, Managing Director of AWS Travel and Hospitality, recently sat down (virtually) with the SiteMinder’s cofounder and CTO, Mike Rogers, to chat about the last 18 months, the […]

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Noah Glass - headshot

Executive Conversations: Noah Glass, founder and CEO of Olo

Noah Glass, founder and CEO of Olo, joins Steven M. Elinson, AWS Head of Worldwide Restaurants and Food Services, to discuss how he started and then took his company public through an initial public offering (IPO). Olo, short for Online Ordering, became a lifeline during the recent disruption of the restaurant industry. Glass founded the […]

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Air Cargo Management Process Streamlining Solution

Streamlining Logistics Management for Air Cargo Using the Blockchain Automation Framework on Amazon EKS

Our customers find it tough to ensure compliance on tracking, security, support, and communication during cargo operations in an airport logistics hub. In this blog post, We will show how you can use Blockchain technologies like the Blockchain Automation Framework© (BAF) and AWS services like Amazon Elastic Kubernetes Service (Amazon EKS) to streamline the processes […]

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New e-book: Building What’s Next in Travel and Hospitality

A new e-book is now available: Building “What’s Next” in Travel and Hospitality featuring insights from AWS executives, AWS customer stories, solutions from 20 AWS Travel and Hospitality Competency Partners and an exclusive offer from Amazon Advertising. All these are designed to help the industry get on the road to recovery and build what’s next […]

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Smiling African American concierge talking with guests during ch

StayNTouch and AWS: Powering the Guest-Centric Cloud PMS

At StayNTouch, we produce a mobile, guest-centric hotel property management system (PMS) hosted on Amazon Web Services (AWS). We believe that technology should amplify the human experience, not burden it. Similarly, great hotel technology should empower staff to provide an exceptional guest experience. Our role as a PMS provider is to enable hoteliers to deliver […]

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