AWS for Industries

Category: Travel and Hospitality

Amazon Alexa dimmt das Licht

Reimagining the Restaurant Industry Through Conversational AI

The restaurant industry faced severe challenges during the pandemic. In the United States alone, 110,000 establishments closed. Nearly 2.5 million jobs were erased from pre-pandemic levels. According to the National Restaurant Association sales dropped by $240 billion from an expected $899 billion. Restaurant brands are taking action to preserve their business, improve customer loyalty, and […]

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SiteMinder CTO Talks About Adopting New Tech, Innovation, and What Keeps Him Motivated

For almost a decade, the partnership between SiteMinder and AWS has helped create innovative, secure products for tens of thousands of accommodation businesses around the world. David Peller, Managing Director of AWS Travel and Hospitality, recently sat down (virtually) with the SiteMinder’s cofounder and CTO, Mike Rogers, to chat about the last 18 months, the […]

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Executive Conversations: Noah Glass, founder and CEO of Olo

Noah Glass, founder and CEO of Olo, joins Steven M. Elinson, AWS Head of Worldwide Restaurants and Food Services, to discuss how he started and then took his company public through an initial public offering (IPO). Olo, short for Online Ordering, became a lifeline during the recent disruption of the restaurant industry. Glass founded the […]

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Air Cargo Management Process Streamlining Solution

Streamlining Logistics Management for Air Cargo Using the Blockchain Automation Framework on Amazon EKS

Our customers find it tough to ensure compliance on tracking, security, support, and communication during cargo operations in an airport logistics hub. In this blog post, We will show how you can use Blockchain technologies like the Blockchain Automation Framework© (BAF) and AWS services like Amazon Elastic Kubernetes Service (Amazon EKS) to streamline the processes […]

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New e-book: Building What’s Next in Travel and Hospitality

A new e-book is now available: Building “What’s Next” in Travel and Hospitality featuring insights from AWS executives, AWS customer stories, solutions from 20 AWS Travel and Hospitality Competency Partners and an exclusive offer from Amazon Advertising. All these are designed to help the industry get on the road to recovery and build what’s next […]

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Smiling African American concierge talking with guests during ch

StayNTouch and AWS: Powering the Guest-Centric Cloud PMS

At StayNTouch, we produce a mobile, guest-centric hotel property management system (PMS) hosted on Amazon Web Services (AWS). We believe that technology should amplify the human experience, not burden it. Similarly, great hotel technology should empower staff to provide an exceptional guest experience. Our role as a PMS provider is to enable hoteliers to deliver […]

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How Technology Is Helping People Resume International Travel

In May of this year, I was visiting family in Venice, Italy. I wanted to go to Amsterdam in the Netherlands for a long weekend to see my friend Carlo. I purchased a ticket on a nonstop flight for €175 and left with just my backpack and Mac. It was a good deal and was […]

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Travel’s “Next Normal”: Why Customer Engagement Is Essential to the Future of Travel and Hospitality

This is a guest post by Ido Bar Oz, Global Strategic Alliance Director at Braze. Braze is an AWS Travel and Hospitality Competency Partner. — After a year in which hotel rooms sat unused and flights were grounded around the globe, rising vacation rates suggest some travelers are ready to explore the world again. However, […]

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AWS is How: McDonald’s Transforms the Drive-thru Experience

Picking up food at a drive thru provides speed and convenience—but it can sometimes be stressful. When it’s your turn to order, you have to choose from dozens of menu items, trying to find exactly what you want, as the line of hungry drivers grows longer (and more impatient) behind you. What if, when you […]

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Executive Conversations: Kim Macaulay, Head of Data, Quality and Governance, IATA

This interview between Kim Macaulay, Head of Data, Quality and Governance, IATA and Sekhar Mallipeddi, WW Travel Tech Leader at AWS, is taken from the Travel and Hospitality issue of AWS Architecture Monthly. Be sure to check out the magazine for more customer stories, thought leadership, reference architecture and more. — Sekhar Mallipeddi: Please explain the […]

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