Tag: AWS Retail Competency Partners

Today’s customers demand personalized service. To meet these expectations, enterprises must continuously learn, evolve, and develop mechanisms to drive usability and improve the omnichannel experience. In this post, you’ll learn about the Infosys Customer Intelligence Platform (CIP), a solution built using Amazon Neptune and AWS to accelerate data ingestion, data processing, data modeling, and data analytics.

Customers have different reasons to run multiple Red Hat OpenShift clusters, including having separate clusters per geographical locations, setting a cluster-level boundary between mission-critical applications, data residency, and reducing latency for end users. This post explores Red Hat Advanced Cluster Management for Kubernetes and how it extends the value of Red Hat OpenShift for hybrid environments. It also explores different scenarios where having a multi-cluster environment is beneficial.

In Colombia, Grupo Éxito has been using VTEX’s marketplace platform capabilities to allow more than 1,000 retailers to connect and sell their products, extend their reach, and ease customer access to an extensive variety of products in a single place. Together with other features such as VTEX Intelligent Search (a fine-tuning search system), Éxito has received positive feedback by making the migration from Oracle ATG to VTEX. They have also experienced continuous improvements, culminating with the Día sin IVA series.

With Moovweb XDN and AWS, retailers can avoid costly slowdowns and maximize revenue potential during the holiday season. Once a product is requested, Mooweb’s CDN-as-JavaScript caches the JSON data at the edge, so it loads instantly. As visitor levels rise, so does cache hit rates for data at the edge, resulting in a faster experience. This enables ecommerce companies to deliver a lightning-fast experience that squeezes the maximum possible conversions out of every visit this holiday season.

Companies attempting to deploy personalized customer experiences face many challenges. To do personalization well, you must understand the behavior of specific user segments and their affinities for specific products. However, you can’t uncover affinities and propensities without product analytics. Learn how to combine Amazon Personalize’s machine learning algorithms with Amplitude’s product intelligence platform to track user behavior in real-time.

PGS Software’s deep relationship with AWS includes the APN Navigate program, which they are leveraging to further the organization’s ability to differentiate and meet customer needs. With prescriptive guidance from trusted AWS experts, APN Navigate provides a step-by-step path to help organizations build, market, sell, and specialize as an APN Partner. You’ll develop core GTM assets and prepare for APN Program designations that highlight your expertise.

When streaming data comes in from a variety of sources, organizations should have the capability to ingest this data quickly and join it with other relevant business data to derive insights and provide positive experiences to customers. Learn how you can build and run a fully managed Apache Kafka-compatible Amazon MSK to ingest streaming data, and explore how to use a Kafka connect application to persist this data to Snowflake. This enables businesses to derive near real-time insights into end users’ experiences and feedback.

Braze is a comprehensive customer engagement platform built on AWS that helps brands bring modern, stream processing, and data-science frameworks to their engagement strategies. When a minute can make or break a customer experience, brands need a tool that allows them to make virtually instantaneous and meaningful connections with every one of their customers. Learn about recent campaigns from Burger King, Overstock, and BlaBlaCar and the technology that made them possible.