AWS Big Data Blog

Luis Caro

Author: Luis Caro

Luis Caro is a Senior Manager for the Solution Architecture Team based in Colombia. His team works with our customers to provide guidance and assistance to help them succeed by adopting AWS technologies and insights from Amazon Culture.

Analyze Amazon Connect records with Amazon Athena, AWS Glue, and Amazon QuickSight

In this blog post, we focus on how to get analytics out of the rich set of data published by Amazon Connect. We make use of an Amazon Connect data stream and create an end-to-end workflow to offer an analytical solution that can be customized based on need.