Business Productivity
Tag: business productivity
How to Migrate Content from Amazon WorkDocs
Amazon WorkDocs provides two methods for migrating data out of a WorkDocs site. This post provides an overview of these methods and links to detailed steps to run, troubleshoot and optimize each migration method. Method 1: Data Migration Tool This method allows WorkDocs site administrators or AWS console users to initiate a migration job from […]
How NTT DOCOMO added video customer support using AWS
This blog post was co-written by Masaki Yoshii, LABO Managing Director at Peers Co, Ltd,. and Takeshi Kobayashi, Sr Solutions Architect at AWS, supervised by Seiji Nishihiro, Senior Manager Consumer Marketing Department at NTT DOCOMO, INC.. Introduction In 2022, NTT DOCOMO, INC., one of the largest mobile phone operators in Japan, successfully deployed their online […]
Topdanmark builds screen sharing tool using AWS Communication Developer Services (CDS)
This post was co-written with Pramod Amarnath Jingade, Senior Developer and Rasmus Thorup Windfeldt, Solution Manager at Topdanmark Topdanmark is one of Denmark’s largest insurance companies, established in 1899 and today offers a wide range of insurance products for both private individuals, business and agriculture. In this post, we will explore how Topdanmark used the […]
Embed Healthcare Appointment Scheduling Widget with the Amazon Chime SDK
Overview This post provides steps to deploy a complete telehealth experience powered by the Amazon Chime SDK, including audio, video, chat messaging, and appointment reminders sent via SMS. The backend is fully serverless and fully customizable. The frontend is a widget that allows you to embed the experience in any webpage with a single embeddable […]
Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI
In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]
Event-Based Amazon Chime Webhooks using AWS Lambda and Amazon EventBridge
As complexity in projects and workloads increases, there is a constant need to automate manual tasks to save teams and customers time and resources. Customers have used this automation to set up reminders for deployments, on-call rotations, and maintenance. Amazon Chime is a communication service used by organizations to connect teams. Amazon Chime offers webhooks […]
Mask user phone numbers using Amazon Chime proxy phone sessions
On April 6, we released Amazon Chime proxy phone sessions. Developers can now easily enable two users to call or text for up to twelve hours, without requiring users to share their personal phone numbers. Instead of reaching each other using personal phone numbers, they use a number provided on demand by Amazon Chime proxy phone […]