AWS for Industries

Category: Messaging

Dealing with disruption: How financial institutions are using cloud technology to respond to COVID-19 and reshape the industry

“Disruption.” It’s a word that we hear often in the Financial Services industry, typically when we describe innovations that create new markets or value networks that could potentially displace established norms, market leaders, or products. The unprecedented health challenge that the world is confronting today has brought a different type of disruption to the global […]

How lekker Energie improves customer service productivity and accessibility with Amazon Connect

When we jointly assumed responsibility at lekker in 2013, the company was deep in the red. We strategically realigned lekker to prioritize “working backwards” from our customers’ needs and this resulted in a business turnaround. Since then, customer retention has played a major role in lekker’s sustainable profitability.  While customers come to lekker because of […]

Executive Conversations: Jonathan Barouch, CEO, Local Measure

Local Measure is making travel and hospitality more human through technology. CEO of Local Measure Jonathan Barouch joined David Peller, Head of Worldwide Business Development for AWS Travel and Hospitality, for a wide-ranging discussion that uncovered insights into the industry and current landscape. — David Peller (DP): Tell me a little about your business, Local […]

7 defunct restaurant brands we can learn from

Regardless of your age, it is likely that you have fond memories of visiting a restaurant brand that is no longer in existence. That restaurant may no longer be around because they likely failed to adjust to changing consumer preferences and market dynamics. By learning from our past, we can avoid repeating the same mistakes, […]

Personalizing loyalty programs for engagement in the travel and hospitality industry

The average American today participates in 14.8 different loyalty programs, and odds are you’ve participated in one, too. Some of the larger travel and hospitality loyalty programs include Alaska Airlines Mileage Plan, Hilton Honors, and Domino’s Piece of the Pie. Programs like these are popular because they work. Loyalty members generate on average 12% to […]

Enabling mainframe automated code build and deployment for financial institutions using AWS and Micro Focus solutions

Mainframes are used by financial institutions for critical applications, batch data processing, online transaction processing, and mixed concurrent workloads. They have non-functional requirements such as performance, security, and resource availability to process all workloads, even in development environments. However, potential resource and parallelism reduction may occur during the development of new programs and subsequent testing. […]

AWS re:Invent 2019 – Healthcare and life sciences industry recap

With over 75 launches and announcements of new services and major features during re:Invent, it can be hard for any technologist to keep track of the most relevant information for Healthcare and Life Science (HCLS) workloads. Explore the below recap of information important for HCLS customers and links to the top re:Invent breakout sessions. Top […]

Improving customer service interactions in the hospitality industry using Amazon Connect

Have you ever experienced an issue with your flight, hotel room, or rental car while on vacation or a business trip? What’s the first thing you do? Yes, you call the company responsible. According to Hospitality Net, phone calls deliver 20% to 50% of the bookings for companies in the hospitality industry. That means that […]

The future of air travel retailing

Travel is a personal experience, whether you are traveling for leisure, business, or a combination of both. When people travel, they dream about exotic places, the opportunity to meet new people, make connections, create partnerships, or drive new business. There are thousands of travel technology topics I could write about, but with the IATA Airline […]

AWS re:Invent 2019 – Travel and Hospitality Industry Guide

*Updated Oct 24, 2019 AWS re:Invent is a conference hosted by Amazon Web Services for the global cloud computing community. The event features keynote announcements, training and certification opportunities, access to more than 2,000 technical sessions, a partner expo, after-hours events, and so much more. re:Invent 2019 will take place Dec 2-6 in Las Vegas. […]