Category: Customer Enablement

Introduction Gaining insights and managing large Amazon Elastic Compute Cloud (Amazon EC2) fleet that is spread across multiple accounts and regions can be a challenging task. It’s crucial to have a quick and efficient method to identify which instances are managed by AWS Systems Manager (SSM) and gather detailed information about the instances that are […]

At AWS, we offer a variety of tools to assist our customers during their cloud journey. From AWS re:POST where you can ask AWS related questions to the community, to AWS Skill Builder where customers can view on-demand video content and sign up to attend online and live training sessions. AWS also offers various support […]

A guide for IT practitioners The “criticality” of technology that impacts our day to day lives is more pertinent and broader reaching than ever before. Nowadays, we’ve become accustomed to reliability and always on systems and can see the impact on our lives when things go wrong. Therefore, to meet customer expectations in the face […]

The Payment Card Industry Data Security Standard (PCI DSS) contains hundreds of individual requirements that apply to broad swaths of an organization’s personnel and IT landscape. PCI DSS compliance can be a challenge for customers involved with payments and for those that interact with credit and debit cardholder data. The PCI DSS refers to this […]

As your business grows on Amazon Web Services (AWS), so too does the need to ensure your resources are optimized and following AWS best practices. AWS Trusted Advisor identifies ways to improve your AWS infrastructure across 5 unique pillars: Security, Performance, Cost Optimization, Fault Tolerance, and AWS Service Quotas. The AWS Support API allows customers […]

CDW is an AWS Advanced Tier partner with six partner programs and 50+ AWS Customer launches. Furthermore, it has partnered with AWS Managed Services (AMS) to provide a competitive advantage that further propels the quality and delivery of end-to-end IT solutions. CDW Cloud Managed Services powered by AMS helps you deploy, deliver, and manage applications […]

To establish a strong foundation for efficiently and safely operating your workloads in the cloud, you must consider how you will monitor the health of your workloads. As described in the AWS Well-Architected Operational Excellence pillar, one of the cloud’s design principles for operational excellence is “Anticipate Failure.” Therefore, design your cloud operations with proactive […]

Amazon Web Services (AWS) gives you the tools and capabilities to digitally innovate and transform your business. We offer several programs like Digital Innovation, Migration Acceleration Program, and Skills Guild to help you bring business ideas to market faster. This blog describes how customers can leverage AWS to transform their organization, accelerate time-to-market, and realize […]

Remotely managing vast fleets of disparate systems and applications can be a challenging task for edge device administrators. AWS IoT Greengrass can help these system administrators manage their edge device application stack. However, system software on these devices must be updated and maintained separately via operational policies consistent with those of their larger IT organizations. […]

The practice of Operational Integration defines how one organization’s people, processes, and tools integrate with the people, processes, and tools of another organization. When certain activities occur within one organization, it may trigger an automated or manual response in another. For example, it’s common for AWS customers to operationally integrate with AWS Support or AWS Managed Services whenever […]