Category: Best Practices

While disruptive events are challenging for any organization, sudden and large-scale incidents such as natural disasters, IT outages, pandemics, and cyber-attacks can expose critical gaps in technology, culture, and organizational resiliency. Even smaller, unexpected events such as water damage to a critical facility or electrical outages can negatively impact your organization if there is no long-term resiliency plan in place. These events can have significant consequences on your employees, stakeholders, and mission, and can result in long-term financial losses, lost productivity, loss of life, a deterioration of trust with citizens and customers, and lasting reputational damage.

You’ve made the decision to migrate to the cloud and are ready to initiate the adoption process, but where do you begin? What foundational elements are necessary to ensure your cloud adoption is successful and sustainable? These are important questions to consider as state and local governments are increasingly turning to the cloud amid tighter IT budgets and shrinking revenues. However, cloud adoption is more than simply shifting from one technology to another. It involves transforming an entire business into a more agile, responsive, and innovative organization. There are many physical, environmental, and human elements that need to be considered and aligned to pave the way for real innovation. Take these steps to start building the foundation needed for successful and transformational cloud adoption.

In July 2020, the AWS Public Sector Blog covered artificial intelligence (AI) and machine learning (ML) for education, best practices for moving your research workflows to the cloud, and more. For more blog highlights from this month, you can also check out The Brief.

Governments are sharing their technology solutions with other governments through open source tools. These tools are helping state, local, and federal governments respond quicker, and at the scale needed, especially during the COVID-19 pandemic. However, one of the challenges governments face is finding out what open source tools are available. To help public sector customers use open source tools better, AWS launched Open Government Solutions, which aggregates open source projects and assets from public sector entities around the globe for governments at all levels to find, adapt, and reuse. During a panel conversation around the launch, government leaders outlined five key reasons why governments are choosing open source technologies to deliver citizen services.

The rapid acceleration of digital transformation has raised expectations for efficient and effective engagement with service providers. Many expect the same engagement with government agencies as they do from consumer services such as video-on-demand, ecommerce, and online food delivery. In Australia, the government is prioritising delivering services through technology in a fast and secure way. The CSCP was closed in March 2020 and the ISM was updated to remove the requirement to select services from the Certified Cloud Services List (CCSL). However, the discontinuation of the CSCP does not alter Amazon Web Services (AWS) commitment to help Australian Government agencies innovate rapidly and securely.

Moving all-in to the cloud is a big achievement for technology teams. For some customers, the migration is fast, and for others with behemoth systems and complex applications is staggered over years. D2L, a learning technology company, based in Canada took just over three years to shut down its last colocation facility in late 2019. This completed their all-in migration to the AWS Cloud. D2L leaders celebrated their success migration by sharing advice for other companies considering the move to the cloud.

Over the past decade, cloud technology has been the driver of digital transformation, allowing organizations to operate with greater efficiency—and more importantly, innovate at speed. But as institutions of every size and type have discovered, keeping up with the pace of technological change can be difficult. The key hurdle? Skills.

When considering a move to the cloud, many organizations struggle with a common problem: the migration bubble. This bubble is formed when organizations are covering expenses for their current on-premises infrastructure while incurring new costs for a cloud migration. But what if you could use that legacy hardware to your advantage? These cost-savings strategies can help free up budget resources and accelerate your journey to the cloud.

In June 2020, the AWS Public Sector Blog covered next-generation tolling, how researchers can use the cloud right now, the AWS Public Sector Summit Online, and more. For more blog highlights from this month, you can also check out The Brief.

State governments are currently experiencing a spike in the number of applications for social benefit programs. These programs serve millions of people every year to support healthcare and to help keep them out of poverty. To address the surge, agencies are looking at cloud-based services including artificial intelligence (AI), conversational bots, and call centers to improve the customer experience as well as workforce productivity, provide more visibility for agency leadership into program performance, and help reduce fraud, waste, and abuse.