Category: Best Practices

Globally, tax agencies are increasingly looking to the cloud to address pressing needs, from aging and costly infrastructure, technology debt, poor disaster recovery (DR), and siloed data to challenges integrating with third party systems. In this blog post, learn how tax agencies and their tax solution providers can adopt a progressive approach to modernizing tax systems with AWS to enable more efficient and effective tax administration.

How can schools make sure students have more equitable access to the real-world technology they need to grow skills in science, technology, engineering, and mathematics (STEM)? The answer is Amazon AppStream 2.0, an application streaming service from AWS that lets users run any desktop application, on any computer, with the cloud. With access to high-powered programs and applications on any device connected to the internet, educators can provide career technical education (CTE) and STEM curricula to students anywhere, anytime. Find out the three ways that AppStream 2.0 improves the STEM classroom and more.

Beginning on April 1, 2023, state Medicaid agencies (SMA) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. A major part of that will be re-verifying that all 91 million members still qualify to receive Medicaid benefits. For nearly a year, AWS has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Learn how AWS can help states across the country overcome these challenges across different scenarios.

AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.

The AWS Sustainability Conference held in Dublin gathered public sector and commercial organisations to came together to better understand how the AWS Cloud can drive sustainability initiatives. The conference focused on the importance of sustainability in business strategy, and how organisations can leverage the power of technology to achieve their sustainability goals. Leaders at the AWS Sustainability Conference discussed key best practices to optimize for sustainability initiatives.

A new geopolitical and energy market reality has accelerated momentum for the green transition. But there is one geography for which energy is a perennial challenge: islands. Islands have always sought to create a sustainable environment for their populations and have had to use ingenuity, collaboration, and civic will to make it happen—and often by using innovative technology. In this way, islands can be viewed as living laboratories of what could be scaled up for mainland communities. As the world responds to the energy crisis, islands can show a path for overcoming energy challenges.

Many organizations may not fully recognize or calculate the true costs of workload resiliency decisions. These true costs include the full spectrum of costing considerations that make up a decision, from readily-determinable accounting costs to less-recognizable intangible costs. As public sector organizations often have limited resources and complex missions, it’s important to understand the true costs and economic impact involved in a resiliency decision; this can help these organizations to both prepare and plan with their available resources.

Public sector customers face challenges to accomplish complex missions with limited resources. Many IT teams are tasked with implementing centralized network security via third-party firewall appliances; protecting internet access by allowing secure connections to only approved destinations; and scaling security across many AWS accounts and virtual private clouds (VPCs)—all with reduced management and operational complexity. In this blog post, learn two options for how to manage network security with third-party firewall appliances.

Many public sector organizations that are moving to the cloud often misunderstand that the architecture of AWS Regions and Availability Zones fundamentally changes how they should think about disaster recovery and resiliency. In this blog post, I share some best practices to answer common questions about building highly available workloads, and share some ways to consider high availability, disaster recovery, and application resiliency within AWS.

As I’ve built the UK&I public sector partner team, we have observed less and less customers wanting to solely use their internal resources for their digital transformation. They need guidance, support, services, and solutions from their partners. This creates an immense opportunity for AWS Partners to support public sector customers’ missions while building successful, profitable businesses. How can AWS Partners achieve this multiplier, while helping public sector customers achieve their mission-critical transformation? In my experience working with partners, six key areas of opportunity have emerged that AWS Partners can focus on.