Category: Public Sector Partners

Generative artificial intelligence (AI) is revolutionizing public agencies by streamlining services and providing valuable insights from large datasets. However, adding generative AI to your agency is not a simple process. SMX, an Amazon Web Services (AWS) Premier Tier Services Partner, helped one nonprofit agency build a robust architecture in the AWS Cloud that provided them the foundation for building and implementing generative AI tools. In this guest post, experts from SMX explain five best practices they used to help this agency prepare for generative AI.

The vision of Singapore’s National Library Board goes beyond making information accessible; the NLB is focused on bringing the richness of the nation’s cultural heritage right to the palm of your hand. As part of its LAB25 (Libraries and Archives Blueprint 2025) Singapore Storytellers initiative, the NLB seeks to nurture a stronger appreciation and understanding of the Singapore experience. To support this, Amazon Web Services (AWS) collaborated with Singapore-based NCS, a leading technology services firm, to create an interactive augmented reality (AR) web application prototype on the AWS Cloud.

Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with DMEPA, Amazon Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT). The prototype employs innovative applications of optical character recognition (OCR) technology and the novel use of computer vision techniques that will alleviate bottlenecks in and enhance the efficiency of the drug labeling review process.

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. This post highlights how Amazon Web Services (AWS) secure communication service AWS Wickr integrates with the Android Team Awareness Kit (ATAK) to enhance the efficiency of emergency response with a user-friendly, map-based solution that expands the common operating picture and strengthens cross-team collaboration.

Digital engineering fundamentally relies on integrating data across model structures by using a digital thread – an underlying framework for integrating data from across traditionally siloed functions that create a consolidated view of the system’s data throughout its lifecycle. The cloud is integral to digital engineering by supporting collaboration across geographically dispersed organizations, automating workflows for data connectivity and trade space analysis in a reliable, scalable, and cost-effective manner. This post describes how Amazon Web Services (AWS) Partner General Dynamics Information Technology (GDIT) has used digital engineering in combination with secure and scalable AWS services, to deliver secure IT systems to a large defense program.

From check-in through departure to the airfield and then back through the baggage halls, technology can transform the experience of airport passengers, partners, and staff. The UK’s Manchester Airports Group (MAG), which runs Manchester, London Stansted, and East Midlands airports, invests in this transformation. Read this post to learn how MAG has created a technology and data strategy in collaboration with Amazon Web Services (AWS) to integrate the elements of its complex ecosystems and deliver efficiencies.

Kokomo24/7 is a health and safety software education technology (EdTech) platform committed to creating safer schools and communities. Kokomo used Amazon Web Services (AWS) database and analytics tools to create a health-tracking platform that allowed the Los Angeles Unified School District (LAUSD), the second-largest school district in the US, to cut its costs by 50 percent while improving flexibility and response times.

The Amazon Web Services (AWS) Well-Architected Framework is designed to help build resilient, secure, and efficient solutions. Understanding this framework can greatly benefit AWS customers looking to enhance and refine their cloud environments. This post shares insights into how NHS England, responsible for running the vital national IT systems which support health and social care, revolutionized their approach to the AWS Well-Architected Framework review process.

Peraton, an Amazon Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This post explores how Amazon Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

The International University of Applied Sciences (IU) maintains 90 percent of its course content online. Through its online programs, IU aims to give people worldwide access to highly individualized education, enabling them to further enrich their lives. The large majority of IU’s infrastructure runs on Amazon Web Services (AWS). Read this post to learn why IU worked directly with AWS experts through the Experience-Based Acceleration (EBA) program to expand their automated video generation pipelines to be more scalable, modular, and robust.