AWS Public Sector Blog

Tag: emergency services

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Guernsey County, Ohio, modernizes its emergency response with AWS

Guernsey County in Ohio selected Amazon Web Services (AWS) Partner Carbyne to help transition its 911 call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. Read this blog post to learn more.

How Carbyne’s cloud-native platform helps 911 call centers put eyes on the scene and more

Carbyne, an AWS justice and public safety customer and partner, provides 911 call handling systems, offering a cloud-native software as a service (SaaS) platform. Although any public safety answering points (PSAPs) can benefit from Carbyne’s cloud-powered solution, certain regions with hostile, remote terrain can especially benefit from improved caller location and the ability to put eyes on the scene. This is crucial, for example, in situations where people are lost or hurt in the desert, and in desert-heavy counties that form the Rio Grande Council of Governments (RGCOG). Using Carbyne improved RioCOG’s caller location from an accuracy of a few miles to within roughly 10 meters on over 85% of emergency calls.

Amazon hosts Tech to Protect Hackathon in Seattle to introduce cloud technology for firefighters

Amazon hosts Tech to Protect Hackathon in Seattle to introduce cloud technology for firefighters

AWS hosted first responders from fire chiefs to law enforcement to identify solutions to address gaps in communication technology and ensure emergency information is dispersed consistently and quickly. The Tech to Protect Challenge, a hackathon hosted by Redflash Group, connected public safety agencies and first responders with technologists and coders that help them work backwards to solve common challenges. The program helps emergency responders save lives through improved communications and awareness by advancing and expanding technology access.

Ambulance in front of a hospital

Modernizing 911 to meet the evolving communications needs of constituents

Emergencies and national disasters can strike at any moment. And with the change in how people communicate – from the internet to cell phones and more – emergency response systems need to be modernized to meet the immediate urgent needs of constituents. Amazon Web Services (AWS) supports many disaster recovery architectures, from those built for smaller workloads to enterprise solutions that enable rapid failover at scale. AWS provides a set of cloud-based disaster recovery services that enable fast recovery of your IT infrastructure and data.