Category: Customer Solutions

New digital business models are providing small and medium-sized businesses (SMBs) unprecedented advantage to reach new customers and expand into newer markets. But there’s one thing that stands in its way—IT security. The right resources are often out of reach – only one in four SMBs say they have the personnel to address IT security. […]

Collecting, cataloging, and updating information from nearly 30,000 global price lists can be a Herculean task. Scalable and highly reliable infrastructure is required to provide 24/7, always available service. But that hasn’t stopped small and medium businesses (SMBs) from building successful e-commerce companies. Wine-Searcher, based in Auckland, New Zealand, offers the world’s largest global wine […]

As the COVID-19 pandemic swept through the globe, a majority of organizations were forced into the world’s largest “work-from-home” experiment. Fast forward to present day and it’s clear that the traditional office environment is gone; the future is hybrid or remote work. A transnational employee survey revealed that nearly eight in 10 workers prefer location […]

There is an exponential increase in the amount of data that is being generated and with current rate of data creation, it will double the world’s data every two years according to Earthweb. Why is there so much data? Internet-connected devices, mobile smartphones, social media interactions, and web content are some of the sources giving […]

It’s no small challenge to keep patient information accessible, compliant and secure in the healthcare business. When COVID-19 forced medicine online, it only added to the complexity of delivering high quality and secure telemedicine. Amazon Web Services worked with ProDoctor to unify their collaboration tools and deploy a secure telemedicine solution in only three months […]

Small and medium businesses (SMBs) are the engine room of the Asia-Pacific economy, with 132 million SMBs across APJ (Asia Pacific and Japan) accounting for over 97 percent of all businesses and employing over half of the workforce across the region. SMBs need to seize the opportunities in the digital economy as the Asia-Pacific Economic […]

With extreme weather impacting most parts of the world throughout the year, protection is vital to keeping essential services running. Failure is not an option when so many citizens and businesses depend on consistent energy access. So when a company is providing that protection, success relies on being one of the best in the business. […]

The world around us is getting digitized at a tremendous pace. Now more than ever, people are working from home and businesses are adopting new technology to engage customers, develop new capabilities, and improve productivity. As this Fourth Industrial Revolution plays out, the data we are creating is growing at a staggering rate. According to […]

From staffing shortages to supply chain bottlenecks, the telecom industry has experienced many of the same problems facing almost every business sector since the pandemic. But along with these challenges, telecom and broadband companies are also feeling a demand for innovation. The last two years have brought a fresh wave of investment to telecom, including […]

If small and medium businesses (SMBs) want to remain competitive and responsive in an evolving landscape, I believe it’s time they adopt sustainability as a strategic priority. Imminent government regulations and growing consumer expectations for brands to be better stewards of the planet are driving companies across all sectors to design sustainable solutions. In fact, […]