Tag: TCS

Amazon Connect is an easy-to-use cloud contact center platform that helps enterprises provide superior customer service at a lower cost. TCS has built an adapter that can pick up the customer queries from social messenger channels and bring them into the web chat channel of Amazon Connect. This post describes the high-level architecture of the TCS solution, potential benefits, and ways to extend the solution to leverage other AWS services.

We are excited to highlight 66 AWS Partners that received new designations in April for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

We are excited to highlight 99 AWS Partners that received new designations in March for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Recognizing the complexity of a mainframe migration, AWS customers seek proven methodologies, tools, and best practices to empower successful migrations. The AWS Partner Network (APN) plays a critical role in these efforts by providing validated technology products and services for customers’ mainframe migrations. We are excited to announce the launch of the AWS Mainframe Modernization Competency which gives customers confidence in choosing AWS Partner to team up with.

The APN Ambassador Program is a vibrant worldwide community of technical experts from AWS Partner Network (APN) Consulting and ISV Partners. Local AWS communities are a vital resource for cloud professionals around the world, and many of these are hosted by APN Ambassadors. Members of local communities look to their leaders to provide guidance and mentorship on how to build AWS skills, solve technical problems, and grow their careers.

We are excited to highlight 74 AWS Partners that received new designations in February for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Recognizing the complexity of a mainframe migration, AWS customers seek proven methodologies, tools, and best practices to empower successful migrations. The APN plays a critical role in these efforts by providing proven technology products and services for customers’ mainframe migrations. We are excited to pre-announce the launch of the AWS Mainframe Modernization Competency which gives customers confidence in choosing right right AWS Partners to team up with.

Each year, we honor AWS Partner Network (APN) Partners who are leaders in the channel and play key roles in helping customers drive innovation and build solutions on AWS. Announced throughout the year, APN Partner Awards recognize a wide range of born-in-the-cloud and traditional APN Consulting and Technology Partners whose business models have embraced specialization and collaboration. Please join us in congratulating these leading APN Partners for their recent success.

Amazon Fraud Detector is a fully managed service that makes it easy to identify potentially fraudulent online activities, such as online payment fraud and the creation of fake accounts. Learn how APN Premier Consulting Partner TCS has been integrating Amazon Fraud Detector to detect spam calls and route them efficiently using Amazon Connect. Used together, these AWS services can distinguish your genuine customers from spam or fraudulent callers.

The move to primarily cloud-based operations has pushed enterprises to prioritize digital security mechanisms and regulatory compliance controls to safeguard weaknesses and reduce effects of an attack. TCS Cloud Exponence is a multi-cloud operations solution with a focus on a range of critical security operations such as cloud perimeter monitoring, patch management, vulnerability assessment, compliance monitoring, alerting, and reporting.