AWS for Industries
Category: Application Services
Boost sales team productivity and effectiveness with Sales Concierge on AWS
In the rapidly evolving life sciences industry, sales teams are facing growing challenges in engaging effectively with healthcare professionals (HCPs). With the complexity of drug portfolios, innovative go-to-market models, and intense competition, sales teams require quick access to critical data, intelligent guidance on HCP interactions, and the ability to automate administrative tasks. By addressing these […]
Improving Utility customer experience and field service efficiency using generative AI
Introduction The utilities sector provides essential services to our homes, businesses, and communities. As the world becomes increasingly digitized, electrified, and resource-constrained, the sector faces unprecedented challenges. Three key imperatives have emerged: Modernize and expand infrastructure: Utilities must invest in a sustainable infrastructure that meets growing demand while incorporating green energy sources, reducing waste, and […]
BMW Group fosters data-driven culture with a no-code generative AI data analytics solution on AWS
Today, many organizations face challenges in transforming raw data into actionable insights due to the specialized skills or programming expertise required for data analysis. Recognizing this barrier, BMW Group embarked on an innovative project using Amazon Web Services (AWS) to empower its workforce and unlock the full potential of its data through generative artificial intelligence […]
Building a Charging Station Management System with AWS
One of the main actors within the EV charging industry are Charging Point Operators (CPOs). CPOs are responsible for managing charging infrastructure availability and associated operational costs. According to the International Energy Agency (IEA), the global number of installed public charging points was up 40% in 2023 relative to 2022, and growth for fast chargers […]
Simplified and scalable data integration for Telco BSS
Telcos often face challenges integrating data spread across multiple BSS domains. The siloed nature of these domains means data is typically not transferable or compatible with other domains. In this post, we explore specific challenges faced by Telcos and how we could design a scalable data integration solution on AWS using the concepts outlined in […]
Automated Insurance claims processing using Amazon Bedrock, Knowledge Base, and Agents
In the dynamic insurance industry, companies are constantly seeking ways to streamline their operations and deliver exceptional customer experiences. One such approach is the automation of the insurance claims processing lifecycle using various AWS services. In this blog, we’ll explore how to leverage the capabilities of Amazon Bedrock with Generative AI to operate Large Language Models […]
How does Cloud enable the transformation of Dispute Management in Banking?
The credit card dispute management process in banks is often manual, time-consuming, and because of legacy systems. This inefficient process leads to slow dispute resolution times, poor customer experiences, potential revenue losses and challenges in complying with regulations. Banks and customers face consequences from this problem; banks face operational inefficiencies, high costs, and customer dissatisfaction, […]
Iberdrola reduces incidents at power distribution facilities using AWS IoT and Edge services
Iberdrola is a global leader in electricity generation, distribution, and commercialization, pioneering wind power and renewable energies. i-DE is Iberdrola’s entity responsible for the electric distribution grid in Spain and Portugal, accountable for millions of operational assets with a very heterogenous nature, which makes it challenging to have a live and consolidated view of each […]
Personalized patient experience with digital front door
In today’s data-driven world, healthcare payors have a unique opportunity to leverage the power of personalization to drive better health outcomes and member satisfaction. In our previous Digital Front Door blog for Healthcare Payors, we explored how AWS services can enable a comprehensive digital front door experience for members. As Payors begin prototyping these solutions, a […]
Analyzing Remote Communications Infrastructure with Computer Vision
To plan wireless networks effectively, Communication Service Providers (CSPs) must analyze the viability of potential cell sites. This includes identifying potential facilities, obstructions, sources of interference, etc. Traditionally, capturing this information required a truck roll, which can be expensive, especially at scale. Harnessing the power of Machine Learning (ML) and computer vision to analyze site […]