Category: Thought Leadership

Now more than ever, travel and hospitality companies want a reliable, agile, and flexible contact center solution that provides exceptional customer service and reduces costs. Built on the same technology that powers customer service for Amazon.com, Amazon Connect is the backbone of the Modern Contact Center for Travel and Hospitality. This AWS Service, Amazon Connect, […]

Emily Weiss, Global Travel Industry Sector Lead of Accenture joins Florian Tinnus, Worldwide Partner Leader for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the […]

Introducing “AWS Industrial Insights” We are excited to launch a brand new podcast series, AWS Industrial Insights. In every episode, we interview visionary leaders from industrial companies to share their insights on technology, innovation, and leadership. This podcast is for industrial business leaders who are looking to make data-driven decisions and learn from those who’ve […]

Nitin Rakesh, CEO and Executive Director of Mphasis joins Sekhar Mallipeddi, Worldwide Technical Leader for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the innovations […]

David Berger, CEO of Volara joins Florian Tinnus, Partner Leader for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the innovations that have been born […]

We were lucky to share some amazing customer stories at re:Invent 2020 focused on the advertising and marketing technology industry. With all of the announcements and keynotes, you’d be forgiven for not having time to watch each industry-specific session. That’s why we’ve compiled all of the sessions specific to advertising and marketing technology for you […]

Anand Krishnan, CEO at IBS Software joins Judy Pitchford, Head of Travel for for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the innovations that […]

Aaron Belton, Global Head of Travel & Hospitality at DocMX joins Joanna Todd, Head of Accommodations and Lodging for for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have […]

Andrei Papancea, CEO of NLX, joins David Solomito, Head of Global Marketing for for AWS Travel and Hospitality, for a broad-ranging discussion around how AWS Partners are helping customers build resilience and prepare for what’s next in travel and hospitality. During this unprecedented time for the industry, we have been inspired by the innovations that […]

2021 is in full swing. And for many of us in the travel and hospitality industry, it could not have come soon enough. The past year was unprecedented in so many ways. At Amazon Web Services (AWS), we observed first-hand the tenacity of the women and men across our industry, around the world, who serve […]