Tag: AI/ML

We frequently ask travel and hospitality companies, including airlines, hotels, travel sellers, ground transportation companies, and more, “What is your focus now that demand for travel is returning?” Invariably, they answer, “Improve our pricing strategy and sales, and enhance our revenue management (RM) capabilities.” We decided to dive deep into these topics and put together […]

Across the board, healthcare providers are struggling to serve patients within the funds available to them. Remote healthcare, along with AI powered automation of doctors’ non-value adding activities (such as repetitive conversations), will allow doctors to have more time for patients and enable healthcare providers to reduce their costs. Why automate Medical Contact Centers? According […]

Building a great brand that consumers love is crucial for nearly every company. And this is particularly true for consumer packaged goods (CPG) manufacturers that strive to design, manufacture, and deliver products that delight shoppers. However, CPG companies at different stages of growth face very different challenges. For example, a long-standing brand may be dealing […]

Digital tools and services are at the center of every company’s growth strategy. But brands can’t always tell if they are making the right digital bets, or which  features and actions will lead to retention, loyalty, and lifetime value. This makes connecting products to business outcomes a challenge for companies new to a digital-first strategy. […]

If you consider the last few decades, the retail industry has gone through a massive transformation. From the corner drug store of yesteryear, to the massive malls of the 80s and 90s, and from online marketplaces to self-service kiosks and social media shopping, the retail landscape has evolved in ways that no one would’ve imagined. […]

After two long years, we’re excited to welcome our customers back to AWS Summit London, an in-person event packed with brand new and exclusive content, sessions, demos, and activities. To help you navigate the event, we’ve assembled this guide to share our recommendations. Based on our extensive experience working with retail customers, these will help […]

The concept of artificial intelligence (AI) has been around for centuries as philosophers and thinkers pondered the possibility of creating machines capable of thinking and functioning like humans. The advent of computers in the early 20th century finally placed the promise of AI within reach. However, computer scientists realized they needed enormous amounts of data […]

A couple of weeks ago at AWS re:Invent 2021, we announced more than 50 new products and services. If you have time, be sure to watch Adam Selipsky’s keynote address to hear major news, and also read the Top Announcement of AWS re:Invent 2021 blog post to learn even more details about some of our […]

Global ecommerce sales are expected to grow to $4.2 trillion this year, and the direct-to-customer (DTC) segment is expected to grow by 19.2% in 2021. Given this trend, most consumer-packaged goods (CPG) companies are shifting to digital commerce in order to retain their customer base and capture additional market share. Moreover, consumer shopping habits have […]

If you’re a CIO, you know that worrying is part of the job, especially when it comes to the performance of your IT systems. In today’s digital business world, your IT capabilities can be the deciding factor in whether your company thrives or falls short of its ambitions. If your Enterprise Resource Planning (ERP) systems […]