Tag: AI/ML

Customer journeys have become a hot topic in recent years as retailers and brands try to better understand and enhance customer experiences. While this topic has been at the forefront of business-to-consumer (B2C) companies for many years, it’s becoming more and more important for traditional business-to-business (B2B) companies, like CPG brands—especially since many CPGs are […]

As retailers around the world are experiencing unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from AWS Retail Competency Partners to showcase their leadership and innovation in challenging times. In the latest installment of our AWS Retail Competency Partner Conversations blog […]

The retail landscape has seen enormous change over the last year. Retailers must innovate fast or risk obsolescence. Many are developing digital commerce platforms, expanding their fulfillment options, and working hard to improve customer experiences to match new consumer expectations. It all starts with a move to the cloud. AWS recently held a roundtable discussion […]

Ethical commerce and technology are essential to a company’s survival. In the retail and CPG spaces, a company’s commitment to its stakeholders is not just expected; if done well, it offers a competitive advantage. The adoption of technology makes a critical difference in whether a company thrives or simply survives. Technology can play a larger […]

Coca-Cola İçecek (CCI) is the world’s sixth largest bottler of Coke products. Headquartered in Istanbul, Turkey, CCI brings some impressive stats: They manufacture 1.2 billion cases of drinks produced annually across 26 bottling plants with operations in 10 countries, including Turkey, Azerbaijan, Iraq, Jordan, Kazakhstan, Kyrgyzstan, Pakistan, Syria, Tajikistan, and Turkmenistan, and serve 400 million […]

Demand disruption has been a huge challenge for consumer packaged goods (CPG) supply chain management in 2020, and it will continue to be a big issue going forward. As we discussed in an earlier blog post, Data-driven Demand Planning: Managing Disruption in CPG with ML and Demand Sensing, one part of solving supply-chain demand disruption […]

AWS and Noodle.ai are on a mission to help Consumer Packaged Goods (CPG) manufacturers solve the on time, in full (OTIF) dilemma that began in 2020. In our recent blog, How Retail/CPG Can Improve On-Time, In-Full (OTIF) Deliveries, we introduced the concept of OTIF and why it matters to CPGs. As put by Michael Connor, […]

To remain competitive, industrial customers need to digitally transform to maximize productivity and asset availability, and to lower costs. To do this, these companies aim to liberate data from legacy operational technology (OT) systems and leverage new tools in the cloud—like machine learning (ML) and artificial intelligence (AI)—to glean new insights from their data. With […]

For many ecommerce retailers, the difference between profitability and going out of business is fraud prevention. And although you might need to add several layers of security to prevent fraud, you don’t want a cumbersome customer experience. That balancing act often leads ecommerce retailers to sacrifice fraud detection to keep customers happy and maximize revenues, […]

As the retail industry tackles dramatic shifts in shopper behavior, broad changes in product assortments, and huge growth in digital orders, innovative merchants are responding to these market shifts with laser-focused, technology-driven customer experience initiatives. We wholeheartedly applaud these efforts. But it’s not enough. Retailers must also focus on back-office store operations to increase automation, […]