Tag: AI/ML

To remain competitive, industrial customers need to digitally transform to maximize productivity and asset availability, and to lower costs. To do this, these companies aim to liberate data from legacy operational technology (OT) systems and leverage new tools in the cloud—like machine learning (ML) and artificial intelligence (AI)—to glean new insights from their data. With […]

For many ecommerce retailers, the difference between profitability and going out of business is fraud prevention. And although you might need to add several layers of security to prevent fraud, you don’t want a cumbersome customer experience. That balancing act often leads ecommerce retailers to sacrifice fraud detection to keep customers happy and maximize revenues, […]

As the retail industry tackles dramatic shifts in shopper behavior, broad changes in product assortments, and huge growth in digital orders, innovative merchants are responding to these market shifts with laser-focused, technology-driven customer experience initiatives. We wholeheartedly applaud these efforts. But it’s not enough. Retailers must also focus on back-office store operations to increase automation, […]

The COVID-19 pandemic created unprecedented disruption. In a matter of days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new patterns of consumption quickly emerged. Arguably, no industry felt the pandemic’s dramatic impact more than consumer packaged goods (CPG). However, leaders are forging ahead with resilience, tenacity, […]

Even in normal times, demand volatility is a constant challenge for consumer packaged goods (CPG) supply chain management. But these are not normal times. The COVID-19 pandemic has upped the ante, completely disrupting supply chain planning. As unforeseen external factors trigger extreme consumer demand changes, multiple supply chain components in multiple locations are affected, and […]

The ever-increasing popularity of live streaming is opening up new opportunities for online customer interactions. With live streaming providing engaging content, it can facilitate the flow of customers into online shopping, joining the shopping experience with other forms of online engagement. Personalized recommendations also allow online stores to pick the right products at the right […]

I’ve said it before, and I’ll say it again: AWS re:Invent 2020 was a huge success! At our annual technology conference back in December, we learned about many advances in AWS technologies. I posted a couple of weeks ago covering some of the new foundational technologies that can help CPGs “Make” production processes more streamlined […]

AWS re:Invent 2020 was a huge success! It’s our annual conference for AWS leaders to share the latest advances in AWS technologies. For four weeks, we heard about hundreds of cutting-edge innovations and new product announcements. There were so many new products relevant to the CPG industry, but I’ll only be able cover some of […]

Germany, a Powerful Force in Retail In 2020, retail revenue in Germany was estimated to be $820 billion. According to Deloitte’s Global Powers of Retailing 2020 study, four of the top 20 largest retailers in the world are German companies: Schwarz Group (Lidl), Aldi, Edeka, and Rewe. And among the 250 largest retailers, 20 are […]

No retailer would ever question the importance of data in daily operations. The evolution of operational data in retail decision making—from batch reporting to decision support to business intelligence systems—has been quite profound. Today, adaptive analytic platforms are driving industry innovation so retailers can: Detect critical business signals. Derive the current meaning and predictive insights […]