Tag: retail

The COVID-19 pandemic created unprecedented disruption. In a matter of days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new consumption patterns quickly emerged. Arguably, no industry felt the pandemic’s dramatic impact more than consumer packaged goods (CPG). However, leaders are forging ahead with resilience, tenacity, and […]

In his recent WSJ article, Joe Peppard, from the MIT Sloan School of Management, takes the position that the IT department has outlived its usefulness. The IT department at many companies has grown into such a powerful force that it’s hard to imagine a company without one. With that said, the article certainly got me […]

AWS Japan G.K. invited Fast Retailing Co. Ltd. executives to speak on the theme of “Digital Reform Initiatives at Fast Retailing: Transformation of Engineering Organizations Utilizing AWS” on September 2, 2021. This post is part 2 of a two-part series where they share key points of their discussion. You won’t want to miss part 1, […]

Many eCommerce retailers face significant planning challenges resulting from supply chain disruption, labor shortages, and a retail landscape significantly altered by the pandemic. Shoppers are searching for brands they can trust to meet their expectations for accurate, on-time delivery, and retailers are looking for solutions to delight their customers and build brand loyalty. Solve new […]

The last two years have been marked by an unprecedented sea change in retail. Brands of all sizes and industries were forced to implement critical omnichannel capabilities, from safe store pickup to contactless payment. When many of these stores reopened, though, they took a step back as quickly as they had taken two steps forward. […]

AWS Japan G.K. invited Fast Retailing Co., Ltd. executives to speak on the theme of “Digital Reform Initiatives at Fast Retailing: Transformation of Engineering Organizations Utilizing AWS” on September 2, 2021. This post is part 1 of a two-part series where they share the key points of their discussion. Don’t miss part 2 – Building […]

It’s been two years since AWS hosted an in person re:Invent conference. Although everyone had masks on, the excitement was palpable. I had a great time meeting with customers in a face-to-face setting again with dinners and parties. It was really fun. And with so much news coming out of the event, I’m sure it […]

Consumers want convenient, personalized, frictionless shopping experiences that seamlessly cross every purchase channel, from physical stores to ecommerce websites, as well as social media platforms, marketplaces, and apps. Furthermore, every retailer, whether an emerging digital-native brand or a long-standing brick-and mortar company, must wrestle with tough decisions, such as whether to add physical stores and […]

With consumers increasingly making purchases based on the sustainability practices of a brand, retail brands are making public commitments to environmentally-friendly manufacturing and operating practices. Ten years ahead of the Paris Agreement, Amazon co-created the climate pledge in 2019 for organizations looking to be net-zero carbon by 2040, and over 100 enterprises have since signed […]

With so many options to browse and discover products, consumers don’t shop linearly. Instead, they use many different, disparate channels along their shopping journey to discover and research products—from social media and websites, to email campaigns and targeted ads, as well as actually shopping in a brick-and-mortar store. Unfortunately, this disjointed approach obscures the shopper’s […]