Category: Amazon Polly

This is a guest post by Mick McCluskey, the VP of Product Management at Enghouse EspialTV. Enghouse provides software solutions that power digital transformation for communications service operators. EspialTV is an Enghouse SaaS solution that transforms the delivery of TV services for these operators across Set Top Boxes (STBs), media players, and mobile devices. A […]

In 2019, Amazon Polly launched neural text-to-speech (NTTS) voices in US English and UK English. Neural voices use machine learning and provide a richer, more lifelike speech quality. Since the initial launch of NTTS, Amazon Polly has extended its neural offering by adding new voices in US Spanish, Brazilian Portuguese, Australian English, Canadian French, German […]

AWS is excited to announce that The Washington Post is integrating Amazon Polly to provide their readers with audio access to stories across The Post’s entire spectrum of web and mobile platforms, starting with technology stories. Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories […]

Amazon Web Services (AWS) offers a rich stack of artificial intelligence (AI) and machine learning (ML) services that help automate several components of the customer service industry. Amazon Polly, an AI generated text-to-speech service, enables you to automate and scale your interactive voice solutions, helping to improve productivity and reduce costs. You might face common […]

We’re excited to announce the global availability of AWS Contact Center Intelligence (AWS CCI) solutions powered by AWS AI Services and made available through the AWS Partner Network. AWS CCI solutions enable you to leverage AWS machine learning (ML) capabilities with your current contact center provider to gain greater efficiencies and deliver increasingly tailored customer […]

This is a joint blog post with AWS Solutions Architects, Jorge Alfaro Hidalgo and Mauricio Zajbert, and Chester Perez, the Contact Center Manager at Xpertal. Fomento Económico Mexicano, S.A.B. de C.V. (FEMSA) is a Mexican multinational beverage and retail company headquartered in Monterrey, Mexico. Fomento Económico Mexicano, S.A.B. de C.V., or FEMSA, is a Mexican […]

At AWS, our mission is to enable developers and businesses with no prior machine learning (ML) expertise to easily build sophisticated, scalable, ML-powered applications with our AI services. Today, we’re excited to announce that Amazon Lex and Amazon Polly are expanding language support. You can build ML-powered applications that fit the language preferences of your […]

Amazon Polly is launching a new Australian English voice, Olivia. Amazon Polly turns text into lifelike speech, allowing you to build speech-enabled products. Building upon the existing Australian English Standard voices, Nicole and Russell, Olivia is the first Australian English voice in Amazon Polly powered by the Neural Text-to-Speech (NTTS) technology. The NTTS voices in […]

Amazon Polly turns text into lifelike speech, allowing you to create applications that talk and build entirely new categories of speech-enabled products. We’re thrilled to announce the launch of a brand-new, British Newscaster speaking style voice: Amy. The speaking style mimics a formal and authoritative British newsreader. This Newscaster voice is the result of our […]

The pandemic has changed how people interact, how we receive information, and how we get help. It has shifted much of what used to happen in-person to online. Many of our customers are using machine learning (ML) technology to facilitate that transition, from new remote cloud contact centers, to chatbots, to more personalized engagements online. […]