Tag: Customer Success

This post is co-written with Nicolas Trettel, Cloud Engineering Senior Advisor at Cigna. Monitoring applications and alerting on issues is crucial for building resilient systems. Amazon CloudWatch is a service that monitors applications, responds to performance changes, optimizes resource use, and provides insights into operational health. By collecting data across AWS resources, CloudWatch gives visibility […]

The AWS Well-Architected Framework (WA Framework) is designed to help cloud architects build secure, resilient, high-performing, and efficient workloads on AWS. It is structured around six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. Figure 1. The pillars of AWS Well-Architected Framework This post provides insights on how to streamline your change-management […]

Introduction Technologies such as machine learning (ML), artificial intelligence (AI), and Generative AI (GenAI) unlock a new era of efficient and sustainable manufacturing while empowering the workforce. Areas where AI can be applied in manufacturing include predictive maintenance, defect detection, supply chain visibility, demand forecasting, product design, and many more. Benefits include improving uptime and […]

Imagine a world where software developers build applications quickly on the cloud, focusing on innovative features, unburdened by complex infrastructure and intricate configurations. Welcome to the era of the cloud platform team. Cloud platform teams build internal tools, automation, and self-service infrastructure to free developers from commodity tasks and enable them to innovate faster. However, […]

This post is co-written with Conor Teer, Senior Software Engineer, at EverQuote, David Kelly, Principal Software Engineer at EverQuote, and Mark O’Connell, SVP of Engineering at EverQuote. EverQuote is a leading online insurance marketplace that helps protect life’s most important assets- family, property, and future by simplifying the experience of shopping for insurance, making it […]

Introduction Business and technology teams often measure Digital Transformation and use a financial metric as the yardstick of success. This is an output focused approach, for example – if you migrate applications as-is to the cloud and reduce costs, businesses will approve more similar migrations. However, organizations need to take a comprehensive approach and include […]

DiGiSPICE is known to its customers as a thriving, innovation-led organization with extensive experience in running telecom services in India (Spice Telecom). They help enterprises in their digital transformation journey by harnessing the power of mobile and using technology to improve the connected customer experience. With the above mission, DiGiSPICE has built a communications platform […]

Amazon CloudWatch has recently launched Metrics Insights – a fast, flexible, SQL-based query engine that enables you to identify trends and patterns across millions of operational metrics in real-time. With Metrics Insights, you can easily query and analyze your metrics to gain better visibility into the health and performance of your infrastructure and large-scale applications. Metrics […]

This post was written in collaboration with David Wansell, an Enterprise Cloud Architect at Capgemini with over 20 years of experience across multiple enterprise domains. He designs and builds automation and solutions that enable customers to deliver on their desired outcomes in their cloud adoption journey. Customers need a way to do patch management in […]

In this post, it is described how The Washington Post’s Arc XP uses Metrics Explorer to monitor their global SaaS platform and reduce costs