Tag: best practices

In this era of rapid technology adoption, higher education institutions face a considerable challenge. They must adopt AI to drive value for their own organization, while also fulfilling their core mission—preparing students for an AI-integrated workforce. Read this post to learn more.

Federal agencies are at a pivotal juncture in their technological evolution. Legacy systems, some dating back to the 1960s and 1970s, continue to power essential government services while facing a challenge: the retirement of the workforce that understands and maintains them. Rebecca Wetherly, director of worldwide public sector global system integrator partners at AWS recently sat down with Denise Zheng, chief AI officer at Accenture Federal Services (AFS), to discuss how artificial intelligence (AI) and modernization can help agencies navigate this transition while improving service delivery to citizens.

Traditional cloud migration approaches followed the established 7 Rs: Rehost, Refactor or re-architect, Relocate, Repurchase, Replatform, Retain, and Retire. However, we now see the emergence of an 8th R, Reinvention, which is transforming government agencies into dynamic public value engines. Read this post to learn more.

Public sector organizations and technology vendors across industries—from healthcare and education to public safety and citizen services—struggle with complex identity integration requirements when deploying applications across multiple facilities and jurisdictions. This post demonstrates how organizations can eliminate integration delays using an automated metadata extraction solution built on AWS that provides self-service access to Amazon Cognito user pools metadata through a serverless REST API.

The U.S. General Services Administration (GSA) recently announced an innovative OneGov agreement with Amazon Web Services (AWS) to provide up to $1 billion in savings for cloud adoption, modernization, and training for federal agencies. In alignment with this announcement are solutions to reduce waste and improve efficiency. To help organizations accelerate these initiatives and reduce fraud, waste, and abuse (FWA), this guide outlines practical strategies for optimizing technology spend while improving operational efficiency

Our public sector customers rely on the resilience of the Amazon Web Services (AWS) Cloud so they can deliver on their critical missions. In the face of growing risks of cyberattacks and environmental threats, like floods or earthquakes, and physical risks, like equipment failures, public sector leaders have an increasingly complex job to do. And yet, citizens expect government services like elections or passport renewal to work as efficiently and reliably as the online commercial platforms they use.

Today’s education technology (EdTech) leaders face intense pressure to “do something with AI.” Fear of missing out has created a mentality where companies rush out AI features without understanding what problems they’re solving for their users. At AWS, we work closely with EdTech leaders navigating the generative AI landscape, and we’ve seen these patterns emerge repeatedly. Based on our experience collaborating with EdTech organizations across the education spectrum, we’ve created a list of five common pitfalls that derail generative AI efforts and the strategic approaches we recommend to avoid them.

As governments worldwide seek to modernize their services, secure and scalable digital identity systems are becoming essential infrastructure. Through a combination of AWS Outposts, digital identity solutions like Modular Open Source Identity Platform (MOSIP), and innovative architectures that couple cloud capabilities with data residency requirements, governments can build digital identity systems that are reliable, resilient, and ready for the future. Read this post to learn more.

This post demonstrates PacBio’s whole genome sequencing variant pipeline implementation on AWS HealthOmics, offering performance optimization insights and evidence-based recommendations for cost-effective deployment at scale based on extensive benchmarking.

The shift to cloud-based Contact Center as a Service (CCaaS) solutions offers significant opportunities for public sector organizations to transform their operations, reduce costs, and improve citizen services. Amazon Web Services (AWS) provides innovative cloud technologies like Amazon Connect that can help organizations achieve these goals. However, traditional procurement approaches may not be well-suited for acquiring these modern cloud technologies. To help organizations navigate this transition, we’ve identified six key considerations when procuring a CCaaS solution like Amazon Connect.