AWS Public Sector Blog

Tag: Department of Transportation

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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

With the help of Kyndryl and Amazon Web Services (AWS), Arizona’s Motor Vehicle Division (MVD) migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs. Read this blog post to learn how the MVD continues innovating and enhancing services to better serve the people of Arizona.

ship at a dock with truck and plane

5 benefits of modernizing transportation asset management software in the cloud

The Infrastructure Investment and Jobs Act (IIJA), commonly referred to as the Infrastructure Bill, allocates over $350 billion in funding for major projects in the United States. As they consider where to allocate these funds, public infrastructure owners, especially Department of Transportation (DOT) and public works agencies, have to assess the condition of their assets, determine what to prioritize while rebuilding, and identify what needs maintenance. Learn about key benefits for agencies from using cloud-based asset management software.

Working backwards from Vision Zero to improve road safety

Amazon’s Working Backwards process puts the customer at the center of discussions about designing a solution based on their needs. The City of Bellevue, Washington recently benefited from this practice through a workshop facilitated by the Arizona State University (ASU) Smart City Cloud Innovation Center (CIC), powered by AWS. The CIC workshop provided clarity on Bellevue’s local road safety needs and how to best align its projects with national investment priorities.

birds eye view intersection hong kong

Modernizing mission critical transportation technologies in the cloud

In state and local government transportation, infrastructure owners like departments of transportation, traffic agencies, tolling authorities, public transit agencies, airports, and seaports, all strive to operate more efficiently. They’re working to deliver safe, dependable, and equitable transportation experiences to citizens, regardless of how, when, or where they travel. Forward thinking public agencies are turning to a new breed of solutions provider—one not tied to a legacy framework that cannot address current traveler needs. They work with system integrators, independent software vendors, and consultants to innovate using AWS to improve traffic safety, construction project management, analytics and reporting, and secure identification.

city traffic at night aerial

Advice for transportation agencies and authorities seeking funding for innovation

Innovators in the transportation sector can seek additional sources of funding to help advance projects to improve safety, efficiency, system performance, and infrastructure. The US Department of Transportation (USDOT) offers state and local government funding opportunities through discretionary grant programs that encourage transportation agencies to think big. Several AWS customers, including the Contra Costa Transportation Authority and the Washington Department of Transportation (WSDOT), successfully won these highly competitive USDOT grants. Learn from the collaborators on these projects, including Haile, Mark Haselkorn, director of the University of Washington’s Center for Collaborative Systems for Safety, Security, and Regional Resilience (CoSSaR), and Jimmy Kim, head of business development for smart communities, transportation, and mobility at Verizon, as they share their suggestions for crafting a successful application.