Category: Software

The Cost Optimization Pillar of the SaaS Lens for the AWS Well-Architected Framework emphasizes the need for expenditure awareness by measuring tenant consumption and correlating it to tenant costs. This can prove challenging in SaaS solutions, where resources are shared across tenants. Learn how to leverage CloudZero to gain visibility into tenant consumption, and how you can gain insights into tenant cost using CloudZero’s Enhanced Unit Cost Analytics.

AWS and its backup partners continue to innovate to meet customer needs, and one example is the Amazon EBS direct APIs. Learn more about these APIs and how they transformed the Clumio solution. This post discusses issues the EBS direct APIs were created to solve and how Clumio used them to improve its cloud backup solution. We’ll show how Clumio and the EBS direct APIs work together to provide a powerful solution to solve customer data protection challenges.

Every SaaS architecture must introduce mechanisms and policies that prevent noisy neighbor conditions. Getting these policies right is essential to building a robust SaaS solution that delivers a consistent experience to customers. This post looks at the different strategies that can be used to introduce the throttles (transaction rate) and quotas (transaction volume) that manage each tenant’s activity, exploring the various AWS services that can be used to bring these concepts to life.

Most SaaS solutions which undergo an AWS Foundational Technical Review (FTR) ingest, manage, and store sensitive data. The FTR is a review based on the AWS Well-Architected Framework and enables AWS Partners to identify and remediate risks in their solutions. Learn how to manage and secure sensitive data within their SaaS solutions with a focus on addressing requirements related to PII or PHI requirements in the Foundational Technical Review.

SAP systems need a capable document management solution. Syntax, an SAP Gold Partner and AWS Premier Tier Services Partner, has focused on customer needs to develop a cloud-native, SAP-certified solution to meet data and document modernization requirements through its CxLink product portfolio. Explore the Syntax CxLink Documents solution and the process of how to handle a large number of documents from SAP applications and storing them directly on Amazon S3.

Amazon OpenSearch Service is frequently used by SaaS providers to address a broad range of use cases. The use of Amazon OpenSearch Service in a multi-tenant environment, however, introduces a collection of new considerations that will influence how you partition, isolate, deploy, and manage your solution. Explore the strategies and patterns that are used to address these common issues, and look at the specific models used to represent and isolate each tenant’s data with Amazon OpenSearch Service constructs.

A SaaS data platform may run in the account of an ISV or a dedicated account provided by the customer. Learn about the main AWS services SaaS data platforms can integrate with to provide customers with a seamless experience and take advantage of AWS services in order to accelerate their drive to meeting their business goals. Explore how those integrations can be built and examples of AWS ISV Partners who have successfully developed these integrations.

HP Anyware from HP Teradici is the first high-performance remote desktop solution for EC2 Mac instances, providing a graphics-intensive computing experience with high color fidelity, crisp text, and up to 4K UHD resolution. HP Anyware enables you to remotely access your EC2 Mac instances as if they were on a local machine, with the resolution and color fidelity you need for the best desktop experience.

Data security is a particularly important topic for multi-tenant SaaS applications that handle customers’ sensitive data. How to securely segregate tenant data and how to provide data access to customers will vary depending on the SaaS solution’s architecture and its requirements. This post explores how SaaS vendors can build secure, scalable, and cost-effective data exchange mechanisms using SFTP (SSH File Transfer Protocol) with AWS managed services like AWS Transfer Family.

Armory recently launched its Continuous Deployment-as-a-Service solution which delivers the ability to declaratively automate your entire deployment process across multiple environments so that development teams can focus on writing great code rather than deploying it. Learn how the AWS SaaS Factory team supported Armory during the design of the solution through deep-dive workshops and sessions that helped accelerate the delivery of the SaaS product.