AWS Partner Network (APN) Blog

Today’s global marketplace relies heavily on contact centers for streamlining, maintaining, and maximizing customer service and sales at scale. Explore the role of machine learning solutions in transforming contact centers and the key aspects of Quantiphi’s contact center intelligence (CCI) solution built on AWS. Learn how it helped a U.S.-based consumer healthcare organization address contact center challenges by using custom artificial intelligence and ML techniques.

Privacera is an AWS Partner that provides security and privacy tools for enterprises to secure and govern user access to databases and datastores in the cloud. PrivaceraCloud reduces the burden of self-managing Apache Ranger by providing Ranger as a hosted service. It provides centralized management of data access, authorization policies, and auditing. Learn how Amazon EMR can integrate with PrivaceraCloud to provide a fully-managed data governance solution.

The AWS Foundational Technical Review (FTR) helps identify and mitigate technical risks in solutions built by AWS ISV Partners. The FTR focuses on a subset of AWS Well-Architected best practices and defines objective criteria for each requirement. In October 2021, we updated the FTR process for Partner Hosted solutions to make it faster, easier, and more accurate than before. In this post, learn how the updated FTR process works, benefits of the new process, and how you can get started.

The evolution of cloud service providers has helped modern applications achieve fluctuating and high demands of infrastructure, software-defined networking and storage, and seamless integration with managed services. The case study highlighted in this post describes how to bridge the gap between infrastructure-as-a-service and integration-platform-as-a-service models for implementing an API. Cognizant’s customer in this scenario is one of the world’s most-used business credit report providers, based in Europe.

As a global AWS Distributor, Ingram Micro Cloud has a reach of over 1,000 AWS Partners in the AWS Partner Network and supports hundreds of partners from the registered level all the way to Premier Partners in both commercial and the public sector. AWS Distributors like Ingram Micro Cloud work closely with AWS to serve as an extension of the AWS field teams. They are key contributors in enabling partner growth and APN advancement, opportunity acceleration, and speed to market.

The AWS Partner Network (APN) is an integral part of our commitment to providing customers with the most advanced, reliable, and secure cloud services. We recognize that AWS Partners are uniquely qualified to help customers accelerate their journey to the cloud. This is why everything we do with partners is grounded in our AWS Partner Engagement Principles. These are the values and best practices through which we work with AWS Partners every day.

Many customers operate in a hybrid environment with on-premises infrastructure interconnected with a cloud provider’s infrastructure. This post details how HCLTech used the AWS Centralized Log Management Reference Architecture, and discusses how HCLTech removed the requirements for Amazon Kinesis Data Streams. We also explore how HCLTech used Amazon Kinesis Data Firehose to stream from an Amazon CloudWatch Logs destination in a centralized logging account.

Mobile devices with extremely long battery life are enabling new use cases and will cover a much larger part of the exponentially growing IoT market. Learn how the asset tracking devices developed by General Mechatronics and AWS enable a secure and scalable platform for novel IoT applications. General Mechatronics is an AWS Partner that’s supporting customers on IoT product development, including the operation of related IoT infrastructure.

Organizations turn to Arm-based servers when looking for a cost-effective way to improve performance for their common workloads like microservices, application servers, and databases. To give developers the option to run code on Arm-based instances in their CI/CD pipelines without maintaining infrastructure on their own, CircleCI added new Arm-based resource classes based on Graviton2 as an option for all users.

There has been a lot of buzz about a new data architecture design pattern called a Lake House. A Lake House approach integrates a data lake with the data warehouse and all of the purpose-built stores so customers no longer have to take a one-size-fits-all approach and are able to select the storage that best suits their needs. Learn how to couple Amazon Redshift with a semantic layer from AtScale to deliver fast, agile, and analysis-ready data to business analysts and data scientists.