Category: Amazon Transcribe

Organizations are continuing to evaluate remote working arrangements and explore moving to a hybrid workforce model. Emerging trends suggest that not only has the number of online meetings attended by employees on a day-to-day basis increased, but also the number of attendees per meeting. One of the key challenges with online meetings is ensuring efficient […]

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech to text capabilities to their applications. Since launching in 2017, Amazon Transcribe has added numerous features to enhance its capabilities around converting speech to text. Some of these features include automatic language detection, custom language models, vocabulary […]

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy to add speech-to-text capabilities to your applications. Speech or audio data is virtually impossible for computers to search and analyze. Therefore, recorded speech needs to be converted to text before it can be used in applications. Automatic content redaction is a feature […]

Many universities like transcribing their recorded class lectures and later creating captions out of these transcriptions. Amazon Transcribe is a fully-managed automatic speech recognition service (ASR) that makes it easy to add speech-to-text capabilities to voice-enabled applications. Transcribe assists in increasing accessibility and improving content engagement and learning outcomes by connecting with both auditory and […]

Updated May 2023 (v0.3.0): With this release MediaSearch indexer now supports indexing YouTube media and the MediaSearch Finder is enhanced to support playing YouTube videos inline. The demand for audio and video media content is growing at an unprecedented rate. Organizations are using media to engage with their audiences like never before. Product documentation is […]

Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center Intelligence (AWS CCI) Partners as part of our Best Practices in Customer Service Automation webinar, who provided valuable insights and tips for building automated, customer-service solutions. The […]

Whether you’re watching a live broadcast of your favorite soccer team, having a video chat with a vendor, or calling your bank about a loan payment, streaming speech content is everywhere. You can apply a streaming transcription service to generate subtitles for content understanding and accessibility, to create metadata to enable search, or to extract […]

Medical providers often need to analyze and dictate patient phone conversations, doctors’ notes, clinical trial reports, and patient health records. By automating transcription, providers can quickly and accurately provide patients with medical conditions, medication, dosage, strength, and frequency. Generic artificial intelligence-based transcription models can be used to transcribe voice to text. However, medical voice data […]

Today, we’re pleased to announce the availability of AWS Media Intelligence (AWS MI) solutions, a combination of services that empower you to easily integrate AI into your media content workflows. AWS MI allows you to analyze your media, improve content engagement rates, reduce operational costs, and increase the lifetime value of media content. With AWS […]

This is a guest post authored by Ben Rigby, the VP, Global Head of Product & Engineering, Artificial Intelligence and Machine Learning at Talkdesk. Talkdesk broadens contact center machine learning capabilities with AWS Contact Center Intelligence. At Talkdesk, we’re driven to reduce friction in the customer journey. Whether that’s surfacing relevant content to agents while […]