Category: Amazon Transcribe

AWS offers a broad set of artificial intelligence (AI) and machine learning (ML) services, including a suite of pre-trained, ready-to-use services for developers with no prior ML experience. In this post, we demonstrate how to use such services to build an application that fosters the inclusion of people, who speak a different language or those […]

Subtitle creation on video content poses challenges no matter how big or small the organization. To address those challenges, Amazon Transcribe has a helpful feature that enables subtitle creation directly within the service. There is no machine learning (ML) or code writing required to get started. This post walks you through setting up a no-code […]

This post is authored by Satish Jha, Intelligent Automation Manager, Matt Docherty, Data Science Manager, Jayesh Muley, Associate Consultant and Tapan Vora, Rapid Prototyping, from ZS Associates. At ZS Associates, we do a significant amount of qualitative market research. The work involves interviewing relevant subjects (such as healthcare professionals and sales representatives) and developing bespoke […]

Real-time feedback helps drive learning. This is especially important for designing presentations, learning new languages, and strengthening other essential skills that are critical to succeed in today’s workplace. However, many students and lifelong learners lack access to effective face-to-face instruction to hone these skills. In addition, with the rapid adoption of remote learning, educators are […]

With over 200 million users worldwide, Wix is a leading cloud-based development platform for building fully personalized, high-quality websites. Wix makes it easy for anyone to create a beautiful and professional web presence. When Wix started, it was easy to understand user sentiment and identify product improvement opportunities because the user base was small. Such […]

Update August 2024 (v0.9.0) – Now includes audio streaming from softphone or meeting web apps, sample server for Talkdesk audio integration, automatic language identification, Anthropic’s Claude-3 LLM models on Amazon Bedrock, Knowledge Bases on Amazon Bedrock, and much more. For details, see New features. Your contact center connects your business to your community, enabling customers […]

January 2024 (v0.7.5) – This latest release includes support for larger prompts by storing them in DynamoDB instead of SSM Parameter Store. December 2023 (v0.7.4) – This release includes the ability to upload call recordings directly from the UI, and a status indicator field showing call recordings that are being processed. This release also includes […]

The Formula 1 (F1) live steaming service, F1 TV, has live automated closed captions in three different languages: English, Spanish, and French. For the 2021 season, FORMULA 1 has achieved another technological breakthrough, building a fully automated workflow to create closed captions in three languages and broadcasting to 85 territories using Amazon Transcribe. Amazon Transcribe […]

Organizations are continuing to evaluate remote working arrangements and explore moving to a hybrid workforce model. Emerging trends suggest that not only has the number of online meetings attended by employees on a day-to-day basis increased, but also the number of attendees per meeting. One of the key challenges with online meetings is ensuring efficient […]

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech to text capabilities to their applications. Since launching in 2017, Amazon Transcribe has added numerous features to enhance its capabilities around converting speech to text. Some of these features include automatic language detection, custom language models, vocabulary […]