AWS Machine Learning Blog

Category: Artificial Intelligence

Deploy generative AI agents in your contact center for voice and chat using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases

Deploy generative AI agents in your contact center for voice and chat using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases

In this post, we show you how DoorDash built a generative AI agent using Amazon Connect, Amazon Lex, and Amazon Bedrock Knowledge Bases to provide a low-latency, self-service experience for their delivery workers.

Harnessing the power of AI to drive equitable climate solutions: The AI for Equity Challenge

Harnessing the power of AI to drive equitable climate solutions: The AI for Equity Challenge

The International Research Centre on Artificial Intelligence (IRCAI), Zindi, and Amazon Web Services (AWS) are proud to announce the launch of the “AI for Equity Challenge: Climate Action, Gender, and Health”—a global virtual competition aimed at empowering organizations to use advanced AI and cloud technologies to drive real-world impact with a focus on benefitting vulnerable populations around the world.

Govern generative AI in the enterprise with Amazon SageMaker Canvas

Govern generative AI in the enterprise with Amazon SageMaker Canvas

In this post, we analyze strategies for governing access to Amazon Bedrock and SageMaker JumpStart models from within SageMaker Canvas using AWS Identity and Access Management (IAM) policies. You’ll learn how to create granular permissions to control the invocation of ready-to-use Amazon Bedrock models and prevent the provisioning of SageMaker endpoints with specified SageMaker JumpStart models.

Transforming home ownership with Amazon Transcribe Call Analytics, Amazon Comprehend, and Amazon Bedrock: Rocket Mortgage’s journey with AWS

Transforming home ownership with Amazon Transcribe Call Analytics, Amazon Comprehend, and Amazon Bedrock: Rocket Mortgage’s journey with AWS

This post offers insights for businesses aiming to use artificial intelligence (AI) and cloud technologies to enhance customer service and streamline operations. We share how Rocket Mortgage’s use of AWS services set a new industry standard and demonstrate how to apply these principles to transform your client interactions and processes.

Build a generative AI assistant to enhance employee experience using Amazon Q Business

Build a generative AI assistant to enhance employee experience using Amazon Q Business

In this blog post, we explore how you can use Amazon Q Business to build generative AI assistants that enhance employee experience and boost productivity. Amazon Q Business seamlessly integrates with internal data sources, knowledge bases, and productivity tools to equip your workforce with instant access to information, automated tasks, and personalized support.