Category: Government

On the night before Christmas, children around the world wonder when Santa is coming to town. For the 65th consecutive year, the North American Aerospace Defense Command (NORAD) will put its world-class technology to work to keep an eye on Santa’s whereabouts. Beginning at 6:00 AM EST on December 24, families can check on Santa’s location by calling the toll-free number 1-877-Hi-NORAD (1-877-446-6723). AWS is supporting NORAD by helping their volunteers answer as many calls as possible through Amazon Connect, an omnichannel cloud contact center service. By transferring calls through Amazon Connect, NORAD staff and representatives will be able to answer calls from their homes or offices, supporting those on site at the NORAD Tracks Santa Operations Center.

When wildfires broke out across northern and central California in August, a remote-sensing Earth observation satellite watched 381 miles (613 kilometers) above the planet’s surface. Built entirely in the United Arab Emirates (UAE) for the Mohammed Bin Rashid Space Centre (MBRSC), KhalifaSat captured imagery that could help governmental agencies and first responders monitor and assess the impact of the destructive blazes. To help KhalifaSat maintain continual coverage, MBRSC uses cloud services from AWS including AWS Ground Station.

Amazon FSx is now available in the AWS GovCloud (US) Regions, allowing government agencies, educational institutions, and nonprofits to scale their most sensitive file-based workloads to reduce cost and streamline operations. When customers move their NAS data and applications to AWS, they benefit from increased cost savings, improved security, and flexibility to modernize their infrastructure at their own pace. This allows organizations to focus more on the mission-critical parts of their application and driving more innovation.

Today, the government of Portugal and AWS announced the signing of a Memorandum of Understanding (MoU). The agreement will help accelerate adoption of cloud computing in the public sector and contribute to the national Digital Transition Strategy of Portugal. Driven by the signing of the agreement, AWS launched Mais Digital Powered by AWS, an initiative that aggregates all of the activities AWS is undertaking in Portugal, to support the country’s digital transition.

Governments around the world want to accelerate their digital transformation to offer simpler access to citizen services online and earn trust with effective solutions. This includes things like being able to send notifications to users, providing a single log-in for government services, or publishing public health information in the wake of a pandemic. The AWS Government Transformation Team is here to help. We highlight available solutions and build new open source solutions that governments can leverage. Before developing new software, establishing a foundation with a sound design system is an important first step so our solutions are consistent, accessible, and simple to use. Read on to learn more about why starting with an open source design system is important and how we selected one for the software we’ve built and will build in the future.

At re:Invent 2020, Teresa Carlson, vice president and leader of AWS public sector and industry business units, shared stories of how cloud technology has proven critical for organizations to move fast and respond to a new reality shaped by COVID-19. Teresa also welcomed customers UK Biobank, Capella Space, and Wefarm to share their own experiences with solving some of the world’s most pressing challenges using the cloud. Here are 10 key takeaways that show what’s next for the public sector.

The COVID-19 pandemic pressed organizations to virtualize events that would have previously been held in person, like town halls, school board meetings, public health announcements, and more. While larger organizations may have existing media departments, smaller organizations have had to find ways to utilize social media and other consumer-grade resources to stream these events online. This post walks through how to use AWS Elemental MediaLive to stream to Facebook Live and YouTube Live using an AWS CloudFormation stack to stand up resources automatically.

AWS re:Invent is back for 2020, and for the first time it’s all virtual and free. AWS re:Invent has become the world’s premier cloud learning event, and this year, we’ll feature sessions focused on how public sector organizations are using the cloud to improve the lives of constituents, patients, customers, and more. The event, kicking off on November 30 and lasting three weeks through December 18, will feature keynotes, leadership sessions, lightning talks, and core sessions tailored for the public sector. To help you make the most of re:Invent 2020, we created the AWS re:Invent Public Sector Virtual Attendee Guide, and the latest episode of The Brief.

The COVID-19 pandemic is driving a parallel “infodemic”: the rapid spread of competing and often harmful narratives about the virus. Social media plays a central role in this infodemic, serving as a forum for the spread and evolution of theories and beliefs with origins in broadcast, print, online news, blogs, and other digital arenas. As the COVID-19 infodemic grew, Novetta used AWS to create Rapid Narrative Analysis (RNA), a solution that achieves accuracy by using human expertise at critical stages of analysis while using machine learning (ML) models to rapidly diagnose the severity of the spread of key narratives at a speed needed to take effective action.

AWS IAM Identity Center helps administrators centrally manage access to multiple AWS accounts that are members of an AWS Organization. End users can authenticate and then access all their AWS accounts from a single interface. Using IAM Identity Center as a SAML identity provider for your AWS accounts also has security benefits: user credentials provided via federation are temporary. IAM Identity Center does not automatically detect AWS GovCloud (US) accounts associated with standard AWS accounts in your AWS Organization. IAM Identity Center is also not currently available in AWS GovCloud (US). As a result, IAM Identity Center cannot be used to automatically provision access for your users into an AWS GovCloud (US) account. However, this functionality can be extended to enable federation into AWS GovCloud (US) with a “custom SAML 2.0 application” in IAM Identity Center.