AWS Partner Network (APN) Blog

How AWS Nonprofit Competency Partners Help Customers Drive Social Change

We just announced the new AWS Nonprofit Competency Program for AWS Partner Network (APN) Partners.

Launch Partners in this program have built solutions on Amazon Web Services (AWS) that support the unique missions of the nonprofits they serve. With the help of AWS Nonprofit Competency Partners, AWS customers can quickly, cost-effectively, and securely leverage technology to scale mission impact and drive social change.

The AWS Competency Program helps customers identify and choose the top APN Partner for their AWS projects and workloads. To give you an idea how AWS Nonprofit Competency Partners are driving social change, we are excited to share a few customer stories from APN Partners ClearScale and Civis Analytics.

See the full list of Launch Partners >>

AWS Nonprofit Competency

SF Match & ClearScale

ClearScale LogoAbout the Customer: For nearly 40 years, SF Match has provided residency and fellowship matching services in areas across the spectrum of medicine, including ophthalmology, plastic surgery, movement disorders, critical care anesthesiology, microsurgery and more. They work to connect people with organizations using a proven applicant review and ranking methodology as well as a Centralized Application Service that streamlines the processing, distribution, and review of applications with a simple user interface.

About the APN Partner: ClearScale is an APN Premier Consulting Partner that builds unique cloud solutions for a variety of customers including nonprofits. They have successfully delivered a number of big data, migration, and development projects on AWS, and in addition to the AWS Nonprofit Competency, ClearScale has AWS Competencies in Big Data, DevOps, Marketing & Commerce, Mobile, Migration, and Internet of Things (IoT). They are also a member of the AWS Public Sector Partner Program.

The Story: SF Match had been experiencing performance degradation and availability issues due to their continued organic growth, aging hardware, legacy technologies, and several single points of failure in their architecture. When a hardware refresh cycle came due for their servers and infrastructure, SF Match decided it was the perfect time to migrate to AWS in order to provide the flexibility they needed to grow and modernize their operations, which were predominantly being run in Microsoft Windows and with IIS/.NET applications.

SF Match chose ClearScale because of their Premier Partner status and extensive experience performing migrations away from legacy infrastructure. ClearScale began with a detailed analysis of the customer’s requirements, and then began planning the architecture design, automation implementation, and deployment on AWS. This included data migration using real-time file sync and real-time database replication.

The Result: SF Match has matured their infrastructure capabilities, reduced IT management overhead, and implemented a controlled/automated method for releasing new code with help from ClearScale. All single points of failure have been replaced with high availability systems or mitigated with automatic failover configurations. The new environment is elastic and highly scalable, and infrastructure automation drives quality and repeatability of deployments. SF Match chose to leverage managed services, which drastically reduced IT overhead and maintenance costs. Ultimately, their new architecture eliminates single points of failure and provides quality, high availability service to their users.

In SF Match’s own words:

“ClearScale was there to answer our questions and provide the background and technical expertise that led to a very organic and natural migration. Throughout the process, each step was explained, and as we approached completion of the project and migration off of our legacy hardware, ClearScale provided the needed support to ensure that our first experience would be fully supported.” – Dennis S. Thomatos, Manager of the SF Matching Program

Contact ClearScale >>


Robin Hood Foundation & Civis Analytics

Civis Analytics LogoAbout the Customer: Robin Hood Foundation fights poverty in New York City. They find, fund, and create programs across the city to provide low-income New Yorkers with the tools they need to build better lives. Robin Hood’s programs include schools, food pantries, homeless shelters, job training centers, health facilities, legal clinics, and more.

About the APN Partner: Civis Analytics works with nonprofits to apply leading-edge analytics using the open, extensible Civis Data Science Platform. Using Civis Platform, customers have executed wide-scale public opinion research projects, optimized advertising campaigns, and created groundbreaking reporting systems for leaders to best understand and utilize their person-level data assets. Civis is an APN Advanced Technology Partner.

The Story: SNAP (known as food stamps) and the Earned Income Tax Credit (ETIC) are two of the most effective anti-poverty programs in the United States, but one in five eligible people do not claim these benefits. Robin Hood turned to the data to ask three questions: Who is eligible? Where do they live? How can we reach them?

Using Civis Platform, built on AWS, Civis combined publicly available microdata and administrative data to model SNAP and EITC participation rates for every New York City community district, and then developed a set of target areas and segments for outreach.

The model filled gaps in the data to find the neighborhoods in New York City that had the highest participation gap and highest non-participation density (i.e. the proportion of the total population or tax filing universe that were eligible non-participants). Taking it one step further, the model identified non-participation patterns by key demographics, including the differences between those who do and do not participate.

The Result: Using Civis models to identify and target the neighborhoods in which the participation gap is highest, Robin Hood reached 10,000 people who were eligible for more than $15 million in benefits—all with just six volunteers.

In Robin Hood’s own words:

“Traditionally, nonprofits use the Field of Dreams approach: if you build it, they will come. With Civis, we could take a more targeted Moneyball-type approach and turned to data to efficiently reach the right people.” – Steven Lee, Managing Director at Robin Hood Foundation

Contact Civis Analytics >>


About the AWS Competency Program

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By participating in the AWS Competency Program and undergoing the technical and practice validation, APN Partners gain access to the technical expertise of AWS Solutions Architects and the extensive collection of best practices gathered by ISSI auditors over hundreds of MSP and Competency audits.

The key value of the AWS Competency Program is to build customer trust by helping organizations choose the top APN Partners based on workload, solution, or industry designation.

The AWS Competency Program identifies, validates, and differentiates the top APN Partners that have demonstrated customer success and deep specialization in specific solution areas or segments.

Learn more about the AWS Nonprofit Competency >>