Category: Industries

Since the start of the pandemic, retail customers’ purchasing habits have shifted dramatically—and they’re not going back. From online shopping and curbside pickup to changing brand loyalties prompted by supply chain disruptions to purchase decisions strongly influenced by social media, the world of retail has changed for good. To compete, retailers need to reinvent their […]

The COVID-19 pandemic created unprecedented disruption. In a matter of days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new consumption patterns quickly emerged. Arguably, no industry felt the pandemic’s dramatic impact more than consumer packaged goods (CPG). However, leaders are forging ahead with resilience, tenacity, and […]

Background on core banking systems Banks around the world rely on core banking systems as their system of record (SoR). A core banking system includes a ledger for all money movement transactions, organized into accounts with computed balances, along with the relevant business logic and workflows for each product. The transactions in the ledger are […]

The deprecation of device identifiers and third-party cookies has accelerated the need for advertisers, data providers, and media companies to collaborate directly as they seek to understand customers, plan media campaigns, and analyze path-to-purchase. At the same time, privacy regulations, consumer trust, and intellectual property protection are driving the need for increased data security and governance […]

In his recent WSJ article, Joe Peppard, from the MIT Sloan School of Management, takes the position that the IT department has outlived its usefulness. The IT department at many companies has grown into such a powerful force that it’s hard to imagine a company without one. With that said, the article certainly got me […]

The concept of purchasing an individual item in multiple installments is not new. Large department stores have offered this for decades in what is called layaway. Layaway is essentially “a purchasing agreement by which a retailer agrees to hold merchandise secured by a deposit until the price is paid in full by the customer” [1]. […]

Changi Airport Group (CAG) uses innovative technology to operate Singapore Changi Airport, one of the most-awarded airports in the world. At the onset of the COVID-19 pandemic in early 2020, the number of CAG’s passengers sharply decreased by 98 percent in a matter of weeks. Governments all over the world were also starting to impose […]

Amazon Web Services (AWS) celebrated 10 years of AWS re:Invent. During that time, many customers have taken the re:Invent stage to share their stories and details of exciting innovations. To mark the occasion, here’s a look back at 10 memorable moments from a decade of re:Invent and what this year’s customer keynote speakers shared on […]

AWS has joined the MACH Alliance, a group of independent software vendors advocating for an open, modern architecture for digital experiences. AWS is proud to participate in this group to facilitate innovation and better support enterprises, retailers, and CPG companies to deliver the best experiences for their customers. Early versions of the Amazon.com webstore were […]

Introduction Digital transformation is not a buzzword anymore. In fact, the last 18 months of the COVID-19 pandemic have upended the very nature of work to the extent that we are currently experiencing what many are calling the “Great Resignation.” The new normal is quite different; remote work is here to stay. If companies do […]