AWS Cloud Operations & Migrations Blog

Category: Messaging

Integrate AWS Support with Amazon Connect to receive critical outbound voice notifications

Notifications for critical AWS Support cases are essential to ensure that issues that affect your workloads are addressed quickly. AWS Support sends email notifications automatically when support cases are newly created or updated in your AWS accounts, and they can be viewed in AWS Support Center, or the AWS Managed Services (AMS) console for customers […]

Achieve domain consistency in event-driven architectures

Application modernization is an important and growing migration strategy for many businesses. Most applications begin as a monolith, focusing on a specific business use case. As businesses grow, so does the complexity and number of business use-cases that their monoliths must support. This causes monolith application components to be tightly coupled and less cohesive, making […]

Amazon Connect real-time monitoring using Amazon Managed Grafana and Amazon Timestream

Amazon Connect is an easy-to-use cloud contact center solution that helps companies of any size deliver superior customer service at a lower cost. Connect has many real-time monitoring capabilities. For requirements that go beyond those supported out of the box, Amazon Connect also provides you with data and APIs you can use to implement your […]

Ingesting activity events from non-AWS sources to AWS CloudTrail Lake

AWS CloudTrail Lake is a managed data lake for capturing, storing, accessing, and analyzing user and API activity on AWS for audit, security, and operational purposes. You can aggregate and immutably store your activity events, and run SQL-based queries for search and analysis. In Jan 2023, AWS announced the support of ingestion for activity events […]

Using Amazon CloudWatch metrics to monitor time to expiration for Reserved Instances | Amazon Web Services

This post shows you how to monitor the days remaining for Amazon EC2 Reserved Instances. The solution uses a custom Amazon CloudWatch metric published via an AWS Lambda function. It creates a CloudWatch alarm and an Amazon Simple Notification Service (Amazon SNS) topic for notification when the alarm exceeds the user-defined threshold. CloudWatch allows you […]

How to automate AWS Support API with Amazon EventBridge

The practice of Operational Integration defines how one organization’s people, processes, and tools integrate with the people, processes, and tools of another organization. When certain activities occur within one organization, it may trigger an automated or manual response in another. For example, it’s common for AWS customers to operationally integrate with AWS Support or AWS Managed Services whenever […]

Auto-scaling Amazon EC2 using Amazon Managed Service for Prometheus and alert manager

Customers want to migrate their existing Prometheus workloads to the cloud and utilize all that the cloud offers. AWS has services like Amazon EC2 Auto Scaling, which lets you scale out Amazon Elastic Compute Cloud (Amazon EC2) instances based on metrics like CPU or memory utilization. Applications that use Prometheus metrics can easily integrate into […]

Mapping Microsoft SCCM compliance checks to AWS Config

Microsoft SCCM (System Center Configuration Manager) enables the management, deployment, and security of devices and applications. Compliance settings in Configuration Manager lets you manage configuration and compliance in your organization. As customers migrate their traditional workloads, they’re also looking for an AWS native solution that provides the flexibility to manage compliance and configuration management on […]

Introducing vended metrics for Amazon Managed Service for Prometheus

Today, I’m happy to announce that Amazon Managed Service for Prometheus now vends usage metrics to Amazon CloudWatch. These metrics can be used to help you gain better visibility into your Amazon Managed Service for Prometheus workspace. Let’s dive in to see how you could use these new Prometheus usage metrics in CloudWatch. I‘ve set […]

Monitoring underlying hardware failures for EC2 instances by logging them with Amazon OpenSearch Service

With Amazon Elastic Compute Cloud (Amazon EC2) you can spin up a virtual server or instance of various sizes that run on system composed of server, storage, and network hardware. AWS uses status checks to monitor the system on which an EC2 instance runs and detects underlying problems with your instance. These checks are performed […]