Author: AWS Public Sector Blog Team

We are excited to announce the winners of the 2020 AWS City on a Cloud competition. Since 2014, we’ve rewarded those who have positively impacted our communities in the City on a Cloud competition. This year, the competition expanded to include finalists from over 14 countries across the globe in search of how organizations are adapting to these unprecedented times and helping cities become more resilient. From building telehealth solutions during the COVID-19 pandemic, to improving farmers’ quality of life, to increasing computer science education, the winning cities and organizations went above and beyond to innovate for and with their constituents using the cloud. Check out the winners.

Now, students have an even higher expectation for seamless digital experiences to register for classes, apply for financial aid, and access social services right from their phones—anywhere, anytime. As institutions scrambled to fulfill student demand and convert workflows to digital, COVID-19 made administrators aware of the need to create flexibility, help staff work as efficiently as possible, and overhaul processes. Read on to learn how Troy University used AWS Partner Ellucian Workflow to digitize important protocols and improve service to students and prospective students while reducing manual errors.

AWS announced that six institutes of higher learning in Singapore—including all five national polytechnics and a private education institution—will bring AWS Cloud courses and learning resources into their diploma programs. By collaborating with AWS education programs, these institutions are developing the next generation of cloud professionals. The courses, which include the fundamentals of cloud computing, application development, and cloud security, are available now as part of the institutions’ diploma and short course programs.

Last month, the AWS Public Sector Blog covered the announcement of a new office in Athens, the launch of a new program to help GovTech startups, new education resources, and more. And on our monthly video series The Brief, we covered telehealth. Check out the episode and some of these top stories from last month in this post.

GÉANT, one of the world’s largest research and education networks, is making it simpler to adopt cloud services through a new procurement framework, Open Cloud for Research Environments (OCRE Cloud Framework). GÉANT selected AWS Partners Jisc and Rackspace Technology to join the OCRE Cloud Framework.

Now available to eligible nonprofits: the Amazon Web Services (AWS) Nonprofit Credit Program. The AWS Nonprofit Credit Program provides nonprofits in the United States with $2,000 in AWS Promotional Credit that can be applied toward usage fees for AWS on-demand cloud services. Whether you are working to improve the performance of donor-facing websites, enhancing data practices through managed databases and analytics, propelling research through ML, or upgrading remote monitoring with IoT, AWS can help.

With a recent feature release, Amazon Web Services (AWS) customers can now use CAC/PIV cards when using Amazon WorkSpaces to access government systems. Amazon WorkSpaces is a desktop as a service solution that helps users access all of their desktop applications from anywhere. This feature supports pre-session and in-session authentication.

It’s a new year, which means it’s the good time for students to learn new skills for their future career. AWS Educate released five new learning resources and badges to jump start learning goals for students and make it simpler for educators to teach in a virtual or blended environment. The resources focus on robotics, innovation, and Amazon Honeycode.

COVID-19 accelerated a number of rapid changes in higher education. Technology helped with continuity of education, and chief information officers (CIOs) had to overcome a number of challenges to achieve this. Amazon Web Services (AWS) and ucisa, the member-led professional body for digital practitioners in education in the United Kingdom (UK), brought together CIOs from across the UK and Europe to share and discuss their recent experiences and share lessons learned. Learn their recommendations.

On the night before Christmas, children around the world wonder when Santa is coming to town. For the 65th consecutive year, the North American Aerospace Defense Command (NORAD) will put its world-class technology to work to keep an eye on Santa’s whereabouts. Beginning at 6:00 AM EST on December 24, families can check on Santa’s location by calling the toll-free number 1-877-Hi-NORAD (1-877-446-6723). AWS is supporting NORAD by helping their volunteers answer as many calls as possible through Amazon Connect, an omnichannel cloud contact center service. By transferring calls through Amazon Connect, NORAD staff and representatives will be able to answer calls from their homes or offices, supporting those on site at the NORAD Tracks Santa Operations Center.