AWS Public Sector Blog

Tag: Amazon S3

UT Austin connects students with answers faster using Amazon Connect

The College of Liberal Arts at University of Texas at Austin wanted to make it simple for students, faculty, and staff to contact support agents. This is how they built and scaled a contact center solution on AWS with Amazon Connect that reduced call wait time, cut costs, and more easily resolved technical issues — all while call volume more than quadrupled.

telecomm satellite image transfering data to Earth

Automated Earth observation using AWS Ground Station Amazon S3 data delivery

With AWS Ground Station, you can now deliver data directly into Amazon S3 buckets. This simplifies downlinking because you no longer need to run an Amazon EC2 receiver instance. It also saves you cost and simplifies the creation of automated processing pipelines like the one we are going to show in this blog. By using an automated Earth observation (EO) pipeline, you can reduce the operating burden of your staff, as after scheduling a contact, everything is handled automatically and you’ll get a notification when the processed data is available. Read on to learn how to create an automated EO pipeline that receives and processes data from the NOAA-20 (JPSS-1) satellite, using this new AWS Ground Station feature.

hand with chalk drawing family and house on chalkboard

Using the cloud to get rental assistance quickly to those in need

Even before the pandemic, many people were rent burdened, with a quarter of renters paying more than half their income on rent. US Congress approved two bills containing $45 billion for emergency rental assistance programs (ERAP) that states and local governments can use to support people in need. Distributing these funds quickly and efficiently requires local agencies to rapidly design and deploy new engagement models, programs, and workflows that are easy to use, that can quickly scale up to meet demand, and are flexible enough to adjust to changes in federal and local requirements. Learn how these AWS customers and partners are leveraging the cloud to quickly launch and distribute benefit assistance programs like emergency rental assistance.

Performance Dashboard on AWS

New Performance Dashboard on AWS makes delivering open, responsive government simple

Data is at the heart of showing citizens how public services are working, and it enables the public sector to improve policy and operational delivery. Citizens expect accessible and useful services. The public sector aims to demonstrate success through data. To build trust in this relationship and promote accountability, public sector organizations need to communicate the data-driven performance of the services they provide. To help address these challenges, AWS is releasing Performance Dashboard on AWS. Performance Dashboard on AWS is a new open source solution to help you measure and share what’s important in one place and at minimal cost, and you can have the solution up and running in a matter of minutes.

aerial street map Singapore

NUS Urban Analytics Lab scales research globally with AWS

The Urban Analytics Lab at the National University of Singapore (NUS) spearheads research in geospatial data analysis and 3D city modelling. The lab’s work underpins the development of smart cities and provides scientists, architects, urban planners, and real estate developers with data insights. These insights help parties make informed decisions about projects ranging from energy modelling to urban farming. To meet rising global demand for its data analytics and planning tools, Urban Analytics Lab turned to Amazon Web Services (AWS).

telehealth iconology

Using the cloud to better understand and address social determinants of health

According to FAIR Health and the American Medical Association, telehealth use saw a nearly 3000% growth from pre-pandemic to during the pandemic. These services make virtual, real-time interactions between patient and provider possible. However, the great promise of telehealth has highlighted existing roadblocks that some face when trying to access healthcare in this country. The National Health IT Collaborative for the Underserved (NHIT) is a 501(c)3 non-profit organization on a mission to provide equitable access to health technologies and to make sure that these technologies address the needs of underserved communities and communities of color. Since its founding in 2008, NHIT has worked to advance health equity and economic viability on issues such as broadband access, electronic health records, precision medicine, consumer health applications and disaster resiliency.

human genome

Accelerating genome assembly with AWS Graviton2

One of the biggest scientific achievements of the twenty-first century was the completion of the Human Genome Project and the publication of a draft human genome. The project took over 13 years to complete and remains one of the largest private-public international collaborations ever. Advances since in sequencing technologies, computational hardware, and novel algorithms reduced the time it takes to produce a human genome assembly to only a few days, at a fraction of the cost. This made using the human genome draft for precision and personalized medicine more achievable. In this blog, we demonstrate how to do a genome assembly in the cloud in a cost-efficient manner using ARM-based AWS Graviton2 instances.

Lake Michigan lighthouse

Modeling clouds in the cloud for air pollution planning: 3 tips from LADCO on using HPC

In the spring of 2019, environmental modelers at the Lake Michigan Air Directors Consortium (LADCO) had a new problem to solve. Emerging research on air pollution along the shores of the Great Lakes in the United States showed that to properly simulate the pollution episodes in the region we needed to apply our models at a finer spatial granularity than the computational capacity of our in-house HPC cluster could handle. The LADCO modelers turned to AWS ParallelCluster to access the HPC resources needed to do this modeling faster and scale for our member states.

RONIN with one AWS account

Inside a self-service cloud research computing platform: How RONIN is built on AWS

RONIN is an AWS Partner solution that empowers researchers with a simple interface to create and control computing resources, set and monitor budgets, and forecast spend. RONIN is designed and architected to advance research institutions’ missions, by providing a research platform that manages the most common research use cases, and is also compatible with advanced cloud computing services from AWS. Learn what powers RONIN underneath the user-friendly interface.

blue data dots connecting in form of mortarboard

How Times Higher Education accelerated their journey with the AWS Data Lab

Times Higher Education (THE) is a data-driven business that, with the help of AWS, is now realising the value of their data, which enables them to be better informed and make faster decisions for customers. THE provides a broad range of services to help set the agenda in higher education, and their insights help universities improve through performance analysis. THE worked with the AWS Data Lab to create a centralised repository of their data. Launching a data lake helped with providing a cost-effective platform and cataloguing data so they could understand their data and design new products to make use of it.