Tag: digital transformation

Public sector organizations around the world share a common concern: how can they make sure their digital transformation maintains data security? The question comes up often when I meet with government leaders around the world in my role as a government transformation digital advisor at AWS. During my time in the UK Government’s Digital Service (GDS), and now in my work with government leaders, I’ve learned important lessons about transforming services securely in the cloud. Read on for some key takeaways.

At AWS, we are committed to supporting Japan’s digital transformation (DX) ambition by helping Japanese customers modernize IT and innovate securely at pace, driving sustainable economic growth. I’m humbled to share that since 2011, AWS has invested ¥1.35 trillion in total capital and operational expenditure associated with our two AWS infrastructure Regions in the country. Learn more about AWS’s economic impact in Japan, as well as how AWS supports Japan’s sustainability efforts, digital talent, security and sovereignty needs, and more.

Governments across Asia Pacific and Japan (APJ) are taking bold steps to accelerate and simplify the process for public sector agencies to migrate to the cloud and leverage its benefits. Many are prioritizing digital transformation, putting in place cloud-first policies directing government agencies to use commercial cloud services, or defining national roadmaps to enable modernization of their IT services and systems.

In the past two years, many of us in Latin America have seen civil society, governments, academia, and the private sector unite to accelerate our ability to respond to the economic and human challenges of COVID-19. Public sector organizations innovated with the cloud to address a variety of dynamic needs: expanding financial inclusion, supporting wider access to education and healthcare, providing transparency in electoral processes, and more. In this blog post, we spotlight four organizations in Latin America that are using AWS to transform the public sector.

When I worked in the UK government, I led the Government Digital Transformation Service (GDS) Transformation Program, where we used an Agile approach to modernize a range of services, from social care benefits to prison visit booking. Now, I work with the AWS Institute executive education program to teach public sector leaders how to accelerate and expand their impact for citizens with digital transformation. In this blog post, I share my experience using the Agile approach to transform government services, and offer some best practices for organizations who want to adopt a bias for Agile action to deliver successful modernization faster and at scale.

In my time working for the UK government’s Digital Marketplace as the service manager, I saw first-hand the benefits of open source in government. Combined with transparent processes, using open source solutions helped streamline digital project execution, build trust with constituents and the global community, and save time and money. Now, as the senior manager of government services (GovServices) at AWS, and as a teacher for the AWS Institute Executive Education Program, I want to share best practices for government leaders looking to use open source solutions.

AWS signed a new Cloud Framework Agreement (CFA) with the Malaysian government, together with local IT provider and AWS Partner Radmik Solutions Sdn Bhd, to help accelerate cloud adoption in the public sector and help agencies save costs, boost digital skills, and drive innovation. AWS is the first international cloud service provider to have concluded and signed a CFA with the Malaysian government, as part of our long-term commitment to support Malaysia’s digital transformation.

AWS announced that the AWS Startup Ramp is now available in Japan to support entrepreneurs delivering modern products and services in government, civic technology, smart cities, healthcare, agriculture, and space technology, as well as disaster prevention and resilience. AWS Startup Ramp provides startup and their teams with training and support, networking, and AWS credits to address challenges in serving public sector customers and accelerate public sector innovation. Now, early-stage startup teams across the Asia-Pacific Region can apply to the first AWS Startup Ramp cohort before applications close April 7, 2022.

The extensive higher education landscape in India poses many challenges, like the rising complexity of administrative and academic activities, increase in student enrollment from a tech-savvy generation, data security issues, and more. The education technology (EdTech) company CollPoll is a full-stack web- and mobile-based campus automation, digital learning, and analytics platform designed to address these challenges with artificial intelligence powered by Amazon Web Services (AWS). CollPoll uses the cloud to provide end-to-end automation of key academic and administrative processes to bring digital transformation solutions to educational institutions in India and around the world.

Governments are increasingly adopting digital ID systems to improve inclusion and accessibility to public services. Based on the experiences shared by governments and by AWS experts who have worked to implement digital ID around the world, six lessons emerge about how to create the right strategic mindset for digital ID creation and implementation.