AWS Machine Learning Blog

Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Session Management APIs provide an out-of-the-box solution that enables developers to securely manage state and conversation context across […]

Enhance deployment guardrails with inference component rolling updates for Amazon SageMaker AI inference

In this post, we discuss the challenges faced by organizations when updating models in production. Then we deep dive into the new rolling update feature for inference components and provide practical examples using DeepSeek distilled models to demonstrate this feature. Finally, we explore how to set up rolling updates in different scenarios.

Retrieval vs. generation metrics

Evaluate and improve performance of Amazon Bedrock Knowledge Bases

In this post, we discuss how to evaluate the performance of your knowledge base, including the metrics and data to use for evaluation. We also address some of the tactics and configuration changes that can improve specific metrics.

Picture-7-Feature-Image-Virtual AI Assistant using Amazon Q Business

Build a generative AI enabled virtual IT troubleshooting assistant using Amazon Q Business

Discover how to build a GenAI powered virtual IT troubleshooting assistant using Amazon Q Business. This innovative solution integrates with popular ITSM tools like ServiceNow, Atlassian Jira, and Confluence to streamline information retrieval and enhance collaboration across your organization. By harnessing the power of generative AI, this assistant can significantly boost operational efficiency and provide 24/7 support tailored to individual needs. Learn how to set up, configure, and leverage this solution to transform your enterprise information management.

Process formulas and charts with Anthropic’s Claude on Amazon Bedrock

In this post, we explore how you can use these multi-modal generative AI models to streamline the management of technical documents. By extracting and structuring the key information from the source materials, the models can create a searchable knowledge base that allows you to quickly locate the data, formulas, and visualizations you need to support your work.

Amazon Bedrock AIOps Automation

Automate IT operations with Amazon Bedrock Agents

This post presents a comprehensive AIOps solution that combines various AWS services such as Amazon Bedrock, AWS Lambda, and Amazon CloudWatch to create an AI assistant for effective incident management. This solution also uses Amazon Bedrock Knowledge Bases and Amazon Bedrock Agents. The solution uses the power of Amazon Bedrock to enable the deployment of intelligent agents capable of monitoring IT systems, analyzing logs and metrics, and invoking automated remediation processes.

Streamline AWS resource troubleshooting with Amazon Bedrock Agents and AWS Support Automation Workflows

AWS provides a powerful tool called AWS Support Automation Workflows, which is a collection of curated AWS Systems Manager self-service automation runbooks. These runbooks are created by AWS Support Engineering with best practices learned from solving customer issues. They enable AWS customers to troubleshoot, diagnose, and remediate common issues with their AWS resources. In this post, we explore how to use the power of Amazon Bedrock Agents and AWS Support Automation Workflows to create an intelligent agent capable of troubleshooting issues with AWS resources.

workflow diagram

Create generative AI agents that interact with your companies’ systems in a few clicks using Amazon Bedrock in Amazon SageMaker Unified Studio

In this post, we demonstrate how to use Amazon Bedrock in SageMaker Unified Studio to build a generative AI application to integrate with an existing endpoint and database.

Mini Arch Diagram

Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in QuickSight

In this post, we explore why Asure used the Amazon Web Services (AWS) post-call analytics (PCA) pipeline that generated insights across call centers at scale with the advanced capabilities of generative AI-powered services such as Amazon Bedrock and Amazon Q in QuickSight. Asure chose this approach because it provided in-depth consumer analytics, categorized call transcripts around common themes, and empowered contact center leaders to use natural language to answer queries. This ultimately allowed Asure to provide its customers with improvements in product and customer experiences.