Category: Customer Solutions

AWS Partners are leveraging Amazon Bedrock AgentCore to rapidly transform proof-of-concept AI innovations into production-ready enterprise solutions, delivering transformative value across industries from financial services to travel and banking. Early adopters like Caylent, Cisco, Genpact, PwC Australia, and Reply are achieving remarkable results—including faster response times, reduced developer cognitive load, and significant ROI—by utilizing AgentCore’s serverless runtime, memory management, and enterprise-grade security features.

The integration of Amazon Bedrock and Kong AI Gateway provides organizations with a comprehensive solution for scaling generative AI implementations, addressing key challenges in cost management, model orchestration, and operational visibility. Through Kong AI Gateway’s token-based cost controls, automated semantic routing across multiple LLMs, and comprehensive AI observability features, organizations can effectively manage and govern their AI applications while leveraging Amazon Bedrock’s secure foundation of leading foundation models and managed infrastructure.

Amazon Bedrock is now available for resale by AWS Channel Partners in the Solution Provider and Distribution programs, providing customers access to the fully managed generative AI service with foundation models from leading providers including AI21, Anthropic, Cohere, Meta, and OpenAI.

AWS Generative AI Innovation Center launches Partner Innovation Alliance (PIA) ISV Pods, pairing ISVs with PIA partners to accelerate enterprise-grade generative AI solutions. This strategic program addresses growing demand for industry-specific and horizontal AI capabilities, focusing on agentic AI development. With structured enablement, expert guidance, and go-to-market support, ISV Pods are set to pioneer the next wave of AI innovation, transforming businesses across industries.

The AWS Ambassador Program is a vibrant worldwide community of AWS experts, known as AWS Ambassadors, from AWS Partner Network (APN) Services and Software Partners. AWS Ambassadors are recognized as influential AWS professionals in supporting and driving their organization’s AWS proficiency and sharing their thought leadership with the broader community. AWS Ambassadors possess and maintain […]

Harbor Pilot is an agentic AI system built on AWS in close collaboration with AWS OneTeam, designed to automate identity management tasks using natural language input. Within 30 days of release, over 50% of customers adopted the solution, which helps reduce manual workflow creation from hours to minutes while integrating with SailPoint’s Identity Security Cloud.

The 2025 AWS Partner Awards honor partners who have demonstrated outstanding results and innovation with the use of AWS products and solutions. AWS Partners can self-nominate themselves to be considered across a select number of AWS Partner Award categories. Award submissions will be reviewed by a third-party and selected with special emphasis placed on customer success use cases presented in the nomination form. All nominations must be submitted by 11:59 PM PDT on August 15, 2025.

The AWS Ambassador Program welcomed 19 new AWS experts in Q1 2025 across seven regions. The AWS Ambassador Program is a vibrant worldwide community of technical experts, known as AWS Ambassadors, who are prominent leaders and passionate about sharing their AWS technical expertise. They author blogs and whitepapers, create and deliver public presentations, and contribute to open source projects. Our Ambassadors evangelize AWS via social media and facilitate peer-to-peer learning by presenting at conferences, leading workshops, and hosting user group events.

This post explains how Shorthills AI’s collaboration with AWS and DataStax’s Astra DB employs advanced search technologies and natural language processing for enterprise search. This collaboration supports customers making data driven business decisions by leveraging AWS’s enterprise-grade security features alongside DataStax’s high-performance vector search capabilities.

REGDATA’s Protection Suite (RPS) addresses a critical challenge faced by modern enterprises: balancing global scalability with data security and regulatory compliance. Through a partnership with AWS, REGDATA demonstrates how RPS integrates with Temenos banking platforms to enable financial institutions to maintain a single, global IT infrastructure while ensuring data protection across jurisdictions. The case study highlights how banks can modernize their operations without compromising regulatory requirements.