Category: Customer Solutions

Symmetry Systems DataGuard is a data security posture management solution to enhance protection of sensitive data in AWS environments. It seamlessly integrates with AWS services to discover where sensitive data resides, map permissions, and identify risks—all without extracting data. Overall, the combination of AWS security services and Symmetry Systems DataGuard enables organizations to securely unlock the full potential of the cloud.

The evolution of embedded and invisible banking has led to complex integrations between financial organizations and third-party platforms. To simplify identity management across business partners, organizations are investigating identity-as-a-service solutions using blockchain. Capgemini can help implement embedded and invisible banking by leveraging Amazon Managed Blockchain to manage decentralized identities. This provides a single immutable identity for users that scales across sub-units and partners.

Companies often struggle to understand customer sentiment in call center data, posing barriers to responding to emotions in real-time. SuccessKPI uses natural language understanding and machine learning on a large dataset to enable sentiment prediction. This helps avoid bias of human reviewers and attain objective results when analyzing customer feedback. SuccessKPI offers capabilities like sentiment by channel, time, quarter, and entity to transform customer experiences.

As systems generate increasing data, making sense of it is critical. Application logs are unique and not standardized. Leidos addresses logging issues using the Open Cybersecurity Schema Framework (OCSF) and Amazon Security Lake via the Leidos OCSF Integration Suite (LOIS), which bridges applications to generate OCSF-compliant messages and ingest them into Amazon Security Lake for analysis and visualization.

Marriott’s CISO Arno Van Der Walt manages cybersecurity through a “human-centered, data-driven, technology-enabled” approach aimed at making security frictionless. Critical partnerships with AWS, Deloitte, and Palo Alto Networks leverage AI/ML to share threat data and empower “impossible” autonomous security. Together, their tri-party services provide an end-to-end platform unifying business and security data to detect threats and enable quick response.

Many organizations are migrating mainframe workloads to AWS to modernize applications and infrastructure. Mainframe batch jobs are business-critical, so AWS integrated its Mainframe Modernization service with BMC’s Control-M workflow orchestrator. Control-M automates and monitors batch jobs on-premises and in the cloud. This integration provides end-to-end visibility, prevents service degradation, and avoids missed SLAs.

The AWS Ambassador Program is a vibrant worldwide community of technical experts, known as AWS Ambassadors, who are prominent leaders and passionate about sharing their AWS technical expertise. They author blogs and whitepapers, create and deliver public presentations, and contribute to open source projects. Our Ambassadors evangelize AWS via social media and facilitate peer-to-peer learning by presenting at conferences, leading workshops, and hosting user group events.

Industry 4.0 increases product complexity and customer expectations, challenging industrial companies. Tech Mahindra’s Engineering on Cloud – PLM solution leverages AWS to help manufacturers centralize product data management and accelerate innovation. This cloud-native solution optimizes costs and provides enhanced security, scalability, and availability with faster time-to-market and streamlined collaboration.

Intelligent document processing (IDP) automates data extraction from diverse document formats, accelerating information retrieval. Manually labeling is expensive and difficult, and Cognizant’s IDP solution on AWS automates document labeling at scale to overcome this challenge. Its customized user interface in Amazon SageMaker Ground Truth lets subject matter experts efficiently label documents.

Discover how a collaboration with AWS SaaS Factory revolutionized nClouds’ approach to SaaS and empowered its team to amplify its capabilities. Leveraging SaaS Factory’s technical knowledge equipped nClouds with the assurance and actionable insights needed to conquer the intricacies of the SaaS cloud landscape. For customers like OperationsRx, aligning with a SaaS Competency Partner like nClouds meant tapping into a reservoir of expertise, strengthened by years of experience from industry-leading experts.