Category: Travel and Hospitality

Have you ever experienced an issue with your flight, hotel room, or rental car while on vacation or a business trip? What’s the first thing you do? Yes, you call the company responsible. According to Hospitality Net, phone calls deliver 20% to 50% of the bookings for companies in the hospitality industry. That means that […]

“Technology always develops from the primitive, via the complicated, to the simple.” — Antoine de Saint-Exupéry Growth and Complexity An aviator and engineer, born 119 years ago, Antoine de Saint-Exupéry’s quote left us a timeless analogy to describe how the travel and hospitality (T&H) industry transforms. The industry is big, complex and people-driven. With the […]

The below article originally appeared in WIRED.  Inflight entertainment in the pre-internet era was limited to the books and magazines that could be crammed into a passenger’s carry-on—or bought last-minute at the airport. But today, from the array of entertainment options to inflight Wi-Fi, technology has made today’s flying experience markedly more enjoyable. Now, Panasonic […]

Stephen Cluskey (CEO Mobility Mojo) speaking at the recent Skift Global Forum in New York Accessible tourism – problem or opportunity? Accessibility will eventually affect us all. Imagine an elderly traveler with a bad hip or knee who needs to know if there is a walk-in shower in their hotel room, a wheelchair user looking […]

It is next to impossible to have any technology-related discussion in today’s world without a direct or indirect reference to the cloud. However, the adoption journey in some industries such as travel has not been as rapid as in some other industries like Finance, Entertainment, Retail, or Manufacturing, just to name a few. In this […]

Travel is a personal experience, whether you are traveling for leisure, business, or a combination of both. When people travel, they dream about exotic places, the opportunity to meet new people, make connections, create partnerships, or drive new business. There are thousands of travel technology topics I could write about, but with the IATA Airline […]

*Updated Oct 24, 2019 AWS re:Invent is a conference hosted by Amazon Web Services for the global cloud computing community. The event features keynote announcements, training and certification opportunities, access to more than 2,000 technical sessions, a partner expo, after-hours events, and so much more. re:Invent 2019 will take place Dec 2-6 in Las Vegas. […]

As CEO of 3Victors, a travel big data AI startup, who spent the better part of his career solving tricky digital problems by tuning software to squeeze maximum performance from racks of bare metal computers, I was more than a bit skeptical of cloud computing. First, let me provide a little insight into my company […]

There is no question that we are living in exciting times, especially with regard to some of the innovations happening in the world of hospitality. For those of us who travel regularly, or anyone who enjoys staying in hotels, dining out, or partaking in the other numerous offerings provided by the hospitality industry, frequent changes […]

The airline industry is a relatable industry – everybody has stories to tell about their latest trip. Some good, some bad. Because of this, there are many opinions about what the industry must do in order to innovate. A thriving ecosystem of startups has sprung up that aim at “transforming” the travel experience, mostly coming […]