Tag: contactless

The energy, excitement, and atmosphere of a live event is unlike any other. Discover ways to use frictionless technology in arenas and stadiums to elevate the fan experience. Imagine you’re at a show or sports game surrounded by friends and family. You all want to cheer for your favorite team or artist. Others tag along […]

Introduction for blog series As retailers around the world are managing through unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from AWS Strategic Partners, showcasing leadership and innovation in times of challenge. We hope you enjoy our blog series. If you […]

John Padgett, Chief Experience and Innovation Officer for Carnival Corporation, has spent the past 15 years working to ensure we all get the most out of our valuable vacation time. With the theme “Technology Rewrites the Guest Experience”, John joined David Peller, Managing Director, Travel and Hospitality, Amazon Web Services (AWS) ‘on stage’ at the […]

Alexandre de Juniac, Director General and CEO, International Air Transport Association (IATA), joins Massimo Morin, Head of Travel and Hospitality Solutions at Amazon Web Services (AWS), for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. IATA is the trade association for the […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

It’s been said that challenges shouldn’t paralyze you but help discover who you are. We’ve seen time and again how immense challenges bring about incredible innovation. That is especially true today. Around the globe, travel and hospitality companies are taking advantage of the flexibility of the AWS Cloud to innovate quickly and meet the needs […]

This post is authored by Roger El Khoury – Founder and Managing Director of Neorcha. — How contactless services in hotels can help the industry bounce back Whilst we’re in the midst of the COVID-19 crisis, hoteliers around the world – as one of the hardest hit sectors globally- are preparing for a new normal. […]