Tag: restaurants

In 2022, more than 30 percent of travel and hospitality companies started their digital transformation by migrating legacy systems and applications to AWS. However, many customers tell us that they still grapple with the decision of which workloads and applications to prioritize during this migration journey. To address this, Amazon Web Services (AWS) has published […]

The How We Built This blog series features conversations with C-suite executives that are building innovative restaurant technologies on AWS The price of potatoes is up 13 percent, America’s “fry attachment rate” is above pre-pandemic levels, and restaurants must pivot efficiently to serve both on- and off-premise diners amidst a labor shortage. Restaurant operators are […]

The How We Built This blog series features conversations with C-suite executives that are building innovative restaurant technologies on AWS The recipe for restaurant recovery begins with efficient operations and satisfied customers. But inflation, rising food costs, and supply chain disruptions present daunting headwinds. According to the Bureau of Labor Statistics, foodservice employee turnover rates […]

Introduction Generation Z (Gen Z), the generation born between 1997 to 2012, includes 67 million individuals, or roughly 20 percent of the US population. Gen Z individuals spend more time texting, also known as short messaging service (SMS), on their mobile devices than any other demographic. The pandemic has galvanized most restaurants to add food […]

The restaurant industry faced severe challenges during the pandemic. In the United States alone, 110,000 establishments closed. Nearly 2.5 million jobs were erased from pre-pandemic levels. According to the National Restaurant Association sales dropped by $240 billion from an expected $899 billion. Restaurant brands are taking action to preserve their business, improve customer loyalty, and […]

Noah Glass, founder and CEO of Olo, joins Steven M. Elinson, AWS Head of Worldwide Restaurants and Food Services, to discuss how he started and then took his company public through an initial public offering (IPO). Olo, short for Online Ordering, became a lifeline during the recent disruption of the restaurant industry. Glass founded the […]

The restaurant industry (restaurants, catering, and food service distribution), is experiencing massive change, including the need to adopt dynamic business models such as delivery, pickup, and contactless service. At the same time, competition, labor costs, and consumer expectations are greater than ever. This environment creates an opportunity for organizations to augment existing data with third-party […]

  PathSpot provides the travel and hospitality industry a hygiene management system designed to protect businesses and their customers from contaminants and ensure effective and frequent handwashing. PathSpot has raised over $10M in venture funding to date, most recently a $6.5M Series A led by Valor Siren Ventures. PathSpot has been featured as one of […]

In previous blog posts I have shared insights, inspiration, and customer success stories from restaurants and catering/contract food service organizations. The majority of the observations have come from the Quick Service Restaurant (QSR), Fast/Quick Casual and Casual Dining segments of the industry. As a result, I have received many ‘playful’ comments from Fine Dining establishments. […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]