AWS Machine Learning Blog

Category: Artificial Intelligence

Deliver personalized customer support experiences with Amazon Connect, Amazon Lex, and Salesforce

The last year has made delivering high-quality customer contact center support extremely challenging. Consumers have increasingly abandoned brick-and-mortar retail shopping and traditional banking in favor of digitally enabled experiences, which brings unprecedented call volumes to contact centers. In many cases, call center staff are also working remotely, which makes it even more difficult to meet […]

Read More

Prepare data from Snowflake for machine learning with Amazon SageMaker Data Wrangler

Data preparation remains a major challenge in the machine learning (ML) space. Data scientists and engineers need to write queries and code to get data from source data stores, and then write the queries to transform this data, to create features to be used in model development and training. All of this data pipeline development […]

Read More

Unlock near 3x performance gains with XGBoost and Amazon SageMaker Neo

October 2021: This post has been updated with a new sample notebook for Amazon SageMaker Studio users.  When a model gets deployed to a production environment, inference speed matters. Models with fast inference speeds require less resources to run, which translates to cost savings, and applications that consume the models’ predictions benefit from the improved […]

Read More

Human-in-the-loop review of model explanations with Amazon SageMaker Clarify and Amazon A2I

Domain experts are increasingly using machine learning (ML) to make faster decisions that lead to better customer outcomes across industries including healthcare, financial services, and many more. ML can provide higher accuracy at lower cost, whereas expert oversight can ensure validation and continuous improvement of sensitive applications like disease diagnosis, credit risk management, and fraud […]

Read More

Annotate DICOM images and build an ML model using the MONAI framework on Amazon SageMaker

DICOM (Digital Imaging and Communications in Medicine) is an image format that contains visualizations of X-Rays and MRIs as well as any associated metadata. DICOM is the standard for medical professionals and healthcare researchers for visualizing and interpreting X-Rays and MRIs. The purpose of this post is to solve two problems: Visualize and label DICOM […]

Read More

Protect PII using Amazon S3 Object Lambda to process and modify data during retrieval

Regulatory mandates, audit requirements, and security policies often call for data visibility and granular data control while using Amazon Simple Storage Service (Amazon S3) for shared datasets. Because data on Amazon S3 is often accessible by multiple applications and teams, fine-grained access controls should be implemented to restrict privileged information such as personally identifiable information […]

Read More

Build an Automatic Inventory Solution with public datasets and Amazon Rekognition Custom Labels

Inventorying store items is a general demand for retail stores and supermarkets. This is usually performed manually by counting items and visually checking the correct placement. Tracking changes in inventory helps business owners evaluate performance of each product, validate correct placement, and set future restocking plans. With the cloud making AI and machine learning (ML) […]

Read More

Build regression models with Amazon Redshift ML

With the rapid growth of data, many organizations are finding it difficult to analyze their large datasets to gain insights. As businesses rely more and more on automation algorithms, machine learning (ML) has become a necessity to stay ahead of the competition. Amazon Redshift, a fast, fully managed, widely used cloud data warehouse, natively integrates […]

Read More

Edelweiss improves cross-sell using machine learning on Amazon SageMaker

This post is co-written by Nikunj Agarwal, lead data scientist at Edelweiss Tokio Life Insurance. Edelweiss Tokio Life Insurance Company Ltd is a leading life insurance company in India. Its broad spectrum of offerings includes life insurance, health insurance, retirement policies, wealth enhancement schemes, education funding, and more. How are you being recommended a credit […]

Read More

Interact with an Amazon Lex V2 bot with the AWS CLI, AWS SDK for Python (Boto3), and AWS SDK for DotNet

Amazon Lex is a service for building conversational interfaces into any application. The new Amazon Lex V2 console and APIs make it easier to build, deploy, and manage bots. The Amazon Lex V2 console and APIs provide a simple information architecture in which the bot intents and slot types are scoped to a specific language. […]

Read More