AWS Public Sector Blog

Category: AWS Step Functions

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

AWS branded background design with text overlay that says "Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS"

Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

AWS branded background design with text overlay that says "Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS"

Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

Nonprofit organizations are typically frugal and responsible. They strive to improve the human condition in innumerable ways, yet they cannot raise capital like a commercial organization, so they have to make the most of the resources they have. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Even with these constraints, nonprofits aspire to solve some of the world’s biggest problems, and often, they use innovative IT architectures on Amazon Web Services (AWS) to do it.

AWS branded background with text overlay that says "Unlocking the power of generative AI: The advantages of a flexible architecture for foundation model fine-tuning"

Unlocking the power of generative AI: The advantages of a flexible architecture for foundation model fine-tuning

A flexible architecture is a crucial factor in unlocking the full potential of generative artificial intelligence (AI) solutions. In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different open source foundation models in a flexible way. This solution provides several benefits.

AWS branded background design with text overlay that says "Transforming electronic case reports with generative AI: Unlocking faster public health responses"

Transforming electronic case reports with generative AI: Unlocking faster public health responses

For years, public health agencies have relied on paper-based case report forms to supplement the electronic laboratory reports (ELRs) they receive for reportable diseases. While ELRs provide positive test results, the accompanying case reports give public health agencies critical clinical, demographic, and risk factor data needed for effective disease investigation and response. However, the sheer volume of COVID-19 cases quickly overwhelmed this manual, paper-based process. Prior to the pandemic, the Office of the National Coordinator for Health IT (ONC) and the Centers for Disease Control and Prevention (CDC) developed standards for an electronic case report (eCR) form that could be automatically sent to public health agencies from providers’ electronic health records (EHRs).

AWS branded background design with text overlay that says "Singapore’s EVe harnesses the power of data with help from NTT DATA, AWS"

Singapore’s EVe harnesses the power of data with help from NTT DATA, AWS

In alignment with Singapore’s ambitious sustainability objectives, the Land Transport Authority (LTA) of Singapore is intensifying its efforts to spur the adoption of electric vehicles. This contributes to the nation’s goal of achieving 100 percent cleaner energy vehicles by 2040, and the effort leverages Amazon Web Services (AWS). LTA has set up EV-Electric Charging Pte Ltd (EVe) to manage the deployment of up to 12,000 electric vehicle (EV) charging points distributed across 2,000 Housing Development Board (HDB) carparks.

AWS branded background design with text overlay that says "Improving customer experience for the public sector using AWS services"

Improving customer experience for the public sector using AWS services

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

AWS branded background design with text overlay that says "NHS England scales review of critical services using AWS Well-Architected Framework"

NHS England scales review of critical services using AWS Well-Architected Framework

The Amazon Web Services (AWS) Well-Architected Framework is designed to help build resilient, secure, and efficient solutions. Understanding this framework can greatly benefit AWS customers looking to enhance and refine their cloud environments. This post shares insights into how NHS England, responsible for running the vital national IT systems which support health and social care, revolutionized their approach to the AWS Well-Architected Framework review process.

AWS branded background design with text overlay that says "Disaster response and risk management using PNNL’s Aether framework on AWS"

Disaster response and risk management using PNNL’s Aether framework on AWS

The Pacific Northwest National Laboratory (PNNL) developed Aether as a reusable framework for sharing data and analytics with sponsors and stakeholders. Aether is a mature cloud-centered framework designed using Amazon Web Services (AWS) serverless services to provide a cost-effective and reliable environment for a dozen projects currently deployed with the framework. Read this post to learn more about how Aether’s serverless-first approach is enabling disaster response and risk management.

AWS branded background design with text overlay that says "How Pearson improves its resilience with AWS Fault Injection Service"

How Pearson improves its resilience with AWS Fault Injection Service

Chaos engineering, often misunderstood as intentionally breaking the production environment, aligns with the Amazon Web Services (AWS) Well-Architected Reliability pillar. Its purpose is to methodically simulate real-world disruptions in a controlled manner, spanning service providers, infrastructure, workloads, and individual components. In this blog post, we show how Pearson PLC, an AWS education technology (EdTech) customer, successfully implemented resilient architectures through chaos engineering using AWS Fault Injection Service (FIS).