Category: Nonprofit

The COVID-19 Healthcare Coalition is a private-sector led response to COVID-19 that brings together healthcare organizations, technology firms, nonprofits, academia, and startups to preserve the healthcare delivery system and help protect U.S. populations. AWS is a member of the COVID-19 Healthcare Coalition, working side by side with leading healthcare providers and researchers such as the Mayo Clinic, Johns Hopkins, and ZocDoc. Together, we’re coordinating our collective expertise, capabilities, and data to provide insights to improve clinical outcomes.

Across recent customer engagements, our teams have seen an increase in requests for support in four key use cases: remote workforce and productivity, citizen engagement, data management and analytics, and operational resilience and business continuity. Today I want to share a few stories of success where customers have implemented AWS services to address these use cases. They address four of the most urgent IT issues facing public sector customers in the crisis.

Getting started with the cloud can be challenging, but it doesn’t have to be. The first step is understanding the basics. Learn what the cloud is, how it works, and its benefits. Next, learn the different types of cloud computing and the foundational cloud services to help get you started making sense of large amounts of data, innovating quicker, handling sudden changes in demand, and more.

In April 2020, the AWS Public Sector Blog covered stories on AWS launching machine learning enabled search capabilities for COVID-19 dataset, supporting healthcare with technology in response to COVID-19, and building a chatbot for your school in less than an hour. For more blog highlights from this month, you can also check out The Brief, hosted this month by Ray Rogers, the host of the Fix This podcast.

I am happy to share that the first AWS Public Sector Summit Online will happen virtually on Tuesday, June 30, 2020. Registration is now open, and we are building an experience that you will be able to access right from your own home. Leading up to the Summit, I am also excited to announce the release of a new, five-part series of the Fix This podcast. I will be one of the guest hosts, and I look forward to speaking with government, education, and healthcare customers about how they are solving some of the world’s most pressing challenges with technology.

Public sector organizations are experiencing a high volume of requests for information ranging from health to finances to municipal services. At a time when in-person interaction is limited, citizens can call into contact centers to get the insights they need to make real-time decisions about their health and safety. Many organizations are turning to the cloud to quickly scale and deploy a contact center. But, understanding your cloud contact center at granular level can help better serve your constituents.

Far above the clouds, one of the fastest growing missions for the public sector is taking place. Technological advances and open data initiatives provide new paths to explore space, impacting our lives here on Earth. From satellites to rovers, cloud computing and cloud-enabled technologies help us find answers to our biggest questions.

Amazon Web Services (AWS) launched Amazon CodeGuru (Preview), a machine learning service for automated code reviews and application performance recommendations, at AWS re:Invent 2019. The new service helps development teams find code defects or performance issues and gives recommendations to improve code quality, saving time and expense.

Happy Earth Day! In April, the Fix This podcast focused on how the cloud can help people and organizations further understand human impact on the environment, and help them to achieve their sustainability goals. All episodes are available for streaming and download on Spotify, Apple Podcasts, Google Play, Stitcher, TuneIn, Overcast, iHeartRadio, and via RSS.

Finding IT budget to drive new initiatives can be a challenge, especially for public sector organizations. Most public sector organizations use IT funds for foundational initiatives such as disaster recovery, supporting critical applications, or delivering key collaboration tools. As new priorities emerge, organizations might not have the funds to adopt new workloads or advanced technologies that address urgent, new, or emerging needs. Amazon Web Services (AWS) provides cost optimization tools, services, and guidance to help public sector organizations lower cloud costs so they can better serve their stakeholders and achieve their missions.